Installing hangs early

[TjShredder]

After starting UpdateInstaller.exe I get a console window which will hang for days on the same place. It is not installing anything. Even normal updates do not work. I have a fresh install of windows 7 into a VMware virtual machine on a Mac. I wanted to get the free upgrade to win 10, but that requires an updated system...

I am lost... New to Windows anyway...

any help is much appreciated...

ScreenShotWSUS.png

Screen shot of the console

(80.17 KiB) Not downloaded yet

In addition, the log file delivers the following:
14.07.2016 14:47:18,20 - Info: Starting WSUS Offline Update (v. 10.6.3)
14.07.2016 14:47:18,20 - Info: Used path "C:\Users\Stefan Tiedje\Downloads\wsusoffline\client\cmd\" on WIN-GUEBNFIBSAP (user: Stefan Tiedje)
14.07.2016 14:47:18,20 - Info: Option /updatecpp detected
14.07.2016 14:47:18,20 - Info: Option /instdotnet4 detected
14.07.2016 14:47:18,22 - Info: Option /autoreboot detected
14.07.2016 14:47:18,22 - Info: Option /shutdown detected
14.07.2016 14:47:42,38 - Info: Found Microsoft Windows version 6.1.7601.17514 (w61 x64 deu sp1)
14.07.2016 14:47:42,38 - Info: Found Microsoft Windows Software Licensing Management Tool info...
14.07.2016 14:47:42,38 - Info: Name: Windows(R) 7, HomePremium edition
14.07.2016 14:47:42,38 - Info: Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
14.07.2016 14:47:42,38 - Info: Teil-Product Key: TDK9W
14.07.2016 14:47:42,38 - Info: Lizenzstatus: Lizenziert
14.07.2016 14:47:42,52 - Info: Found total physical memory: 2 GB
14.07.2016 14:47:42,52 - Info: Found Windows Update Agent version 7.6.7600.320
14.07.2016 14:47:42,52 - Info: Found Windows Installer version 5.0.7601.17514
14.07.2016 14:47:42,52 - Info: Found Windows Script Host version 5.8.7601.17514
14.07.2016 14:47:42,52 - Info: Found Internet Explorer version 8.0.7601.17514
14.07.2016 14:47:42,52 - Info: Found Microsoft Silverlight version 0.0.0.0
14.07.2016 14:47:42,52 - Info: Found Remote Desktop Client version 6.1.7601.17514
14.07.2016 14:47:42,52 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
14.07.2016 14:47:42,52 - Info: Found Windows PowerShell version 2.0
14.07.2016 14:47:42,52 - Info: Found Microsoft .NET Framework 4 version 0.0.0
14.07.2016 14:47:42,52 - Info: Found Windows Management Framework version 0.0.0.0
14.07.2016 14:47:42,52 - Info: Found Microsoft Security Essentials version 0.0.0.0
14.07.2016 14:47:42,52 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
14.07.2016 14:47:42,52 - Info: Found Network Inspection System definitions version 0.0.0.0
14.07.2016 14:47:42,52 - Info: Found Windows Defender definitions version 1.95.191.0
14.07.2016 14:47:42,52 - Info: Medium build date: 14.07.2016
14.07.2016 14:47:42,57 - Info: Medium supports Microsoft Windows (w61 x64 glb)
14.07.2016 14:47:42,84 - Info: Disabled screensaver

[aker]

Commom problem ATM.

Cancel the installation by closing the cmd window. Then install the file manually and reboot. wsusou should now work as expected. I'd love to debug this issue, but I wasn't able to reproduce it in different environments here.

[VeeDub]

Hello

I am using W7 x64

I have tried installing the updates that have been suggested

The exe installed and the 1st msu file, all the others were already installed

I had been stuck on the Listing ID's for around 5 hours prior to installing the updates

I've been stuck at the same point for about 1 hour 45 minutes since restarting

No AV is installed

Windows Update CPU util sits at 50%

I've had this behaviour with a couple of W7 x64 computers and would like to try to resolve.

Any troubleshooting steps that we can try.

Thanks

VW

[aker]

The problem is the size & number of supersedences in MS' update catalog.
Not much we can change now, except for installing different updates to reduce them.

[VeeDub]

The problem is the size & number of supersedences in MS' update catalog.
Not much we can change now, except for installing different updates to reduce them.

@aker
I'm sorry I don't understand what you mean, or perhaps more importantly what I can try to work-around the issue. I gather that I need to download some updates manually, but how do I identify which ones?

Thanks
VW

[boco]

Downloading and installing KB3161608 did the trick on Win7SP1, for me. YMMV.

[VeeDub]

Downloading and installing KB3161608 did the trick on Win7SP1, for me. YMMV.

I have made some progress.

Here is my experience

wsusoffline update was stuck on listing ID's for 24 hours (CPU util consistently at 50%)

Tried installing KB3161608. CPU util consistently at 50%, after an 1 hour I killed it.

In the meantime found an article that stated that KB3020369 is a pre-req for KB3161608

Tried KB3020369, CPU util consistently at 50%, after 15 - 20 mins stated that KB3020369 already installed

Tried KB3161608 again and immediately offered to install

After restart tried wsusoffline and listing ID's completed in 5 minutes and updates installed.

[Etikett]

Same issue here. Only after installing ALL patches mentioned here: http://wu.krelay.de this ´id searching´ was reduced to roughly 10 minutes when it beforehand hang for hours and hours.

But it´s important to emphasize that this problem is one that MS alone is responsible for. They f... up WU and the WU client permanently esp. for Win 7 and Win 8.
It´s really hard work from the wsusoffline crew to clean up the chaos after MS has messed up things...again and again and again. Thanks for this effort !

And, Hey MS, whats wrong with you ? WU has become the most dangerous malware on the net much more than all viruses, trojans and ransomware etc.
You don´t feel any guilt, no apologies, no nothing but moving on troubling people´s lives ?
First i was angry, now i am only sad...

[boco]

They want everyone on the Windows 10 malware OS, do make a guess...

[TjShredder]

Then install the file manually and reboot.

I am a complete novice regarding windows. What exactly does that mean, which file (exact name and path).
I was thinking that opening that Updateinstaller.exe is a manual install...

because it was mentioned, I also downloaded KB3020369 opening this will give me a window saying:
"Suche nach updates auf diesem computer" (german system - looking for updates on this computer) and will sit there and never ever find anything. What is going wrong there???