Can't install updates

[jonas]

WU -> http://tinyurl.com/gl5eagp
WUMT -> http://tinyurl.com/zugpb7w

Hallo,
It is strange that all missing patches should have a size of only 22 or 25 KB. But the listed updates have a real size from 0.5 to 5.5 MB.

[mhaxx]

And so, what do you suggest?

I really don't know what to do: is there any kind of error in my logs? how can I investigate again the issue?

Thank you.

[aker]

Sometime, just partial patches are required to be applied. That's why the sizes may differ.
Now I see some helpful error messages in the log files. Looks like a broken component cache. Please try to repair it using these tools/commands:
In an administrative cmd run:

Code: Select all

sfc /scannow


Please install: https://support.microsoft.com/en-us/kb/947821
Rerun the "sfc /scannow"-command.

Then retry. If this does not fix the store, you might have to reinstall.

[mhaxx]

Done:
- sfc /scannow
- https://support.microsoft.com/en-us/kb/947821
(... impossible to restore some damaged file.. details in windir\Logs\CBS\CBS.log)
- sfc /scannow
- sfc /scannow
- restart
- log clean
- WSUS (stopped after 1st installation)
- restart

Here're the logs:
CBS http://tinyurl.com/zah9669
DISM http://tinyurl.com/h2fn7fs
WU http://tinyurl.com/ht4fgqx
WSUS http://tinyurl.com/j47c7qw

[aker]

Does it work now? (as I still see error messages in the logs)

[mhaxx]

The same result: after WSUS installed one update, at the next Windows restart it appeared again..

I tried to let WSUS installed all the 10 updates.. but after Windows restart they came out again..

Even with Windows Update, the same result.

[mhaxx]

https://support.microsoft.com/en-us/kb/2872074 says you have to install all the required updates before to install IE11, I don't know if this is the problem.. but maybe it's not, the problem seems to be that every update I try to install fails

For example if I download and install standalone Windows6.1-KB2533623-x86 (required for IE11) just a while I launched it, it says it's not possible to apply the update to my computer!

I think this is the problem: and that's so strange I can't determine the reason why it cannot be installed! Any idea?

[aker]

Sorry for the late answer, had to do too much things the last days.

Looks like your SXS-store is damaged really hard.
I'd recommend you to reinstall Windows or perform an inplace upgrade (:arrow: http://support.microsoft.com/kb/2255099).