Medium neither support your Windows non your Office Version

[jorensanbar]

I have this error, downloading files was correct, just check the box Office 2013 Spanish.

I use the "AddOffice2010x64Support.cmd".

The "Downloader" downloaded 90 updates. LOG:

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04/10/2015  9:26:23,75 - Info: Starting WSUS Offline Update download (v. 10.1) for o2k13 esn
04/10/2015  9:26:23,76 - Info: Option /exitonerror detected
04/10/2015  9:26:23,78 - Info: Option /skipdynamic detected
04/10/2015  9:26:24,26 - Info: Set time zone to LOC6:00
04/10/2015  9:26:24,99 - Info: Updated static download definitions
04/10/2015  9:26:25,56 - Info: Downloaded/validated mkisofs tool
04/10/2015  9:26:26,32 - Info: Downloaded/validated most recent Windows Update Agent installation and catalog files
04/10/2015  9:26:26,34 - Info: Determined static update urls for ofc esn
04/10/2015  9:26:26,34 - Info: Skipped unneeded determination of superseded updates
04/10/2015  9:26:26,34 - Info: Skipped determination of dynamic update urls for ofc esn on demand
04/10/2015  9:26:26,82 - Info: Downloaded/validated 0 statically defined updates for ofc esn
04/10/2015  9:26:26,84 - Info: Determined static update urls for o2k13 glb
04/10/2015  9:26:26,84 - Info: Skipped unneeded determination of superseded updates
04/10/2015  9:26:26,84 - Info: Skipped determination of dynamic update urls for o2k13 glb on demand
04/10/2015  9:26:28,82 - Info: Downloaded/validated 3 statically defined updates for o2k13 glb
04/10/2015  9:26:29,30 - Info: Cleaned up client directory for o2k13 glb
04/10/2015  9:26:29,30 - Info: Removed NTFS alternate data streams for o2k13 glb
04/10/2015  9:26:29,60 - Info: Determined static update urls for o2k13 esn
04/10/2015  9:26:29,60 - Info: Skipped unneeded determination of superseded updates
04/10/2015  9:26:29,60 - Info: Skipped determination of dynamic update urls for o2k13 esn on demand
04/10/2015  9:27:05,66 - Info: Downloaded/validated 90 statically defined updates for o2k13 esn
04/10/2015  9:27:16,54 - Info: Cleaned up client directory for o2k13 esn
04/10/2015  9:27:16,55 - Info: Removed NTFS alternate data streams for o2k13 esn
04/10/2015  9:27:16,86 - Info: Ending WSUS Offline Update download for o2k13 esn

And the Updater displays the error. LOG:

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04/10/2015  9:34:53,32 - Info: Starting WSUS Offline Update (v. 10.1)
04/10/2015  9:34:53,32 - Info: Used path "E:\wsusoffline\client\cmd\" on JORGE-PC (user: Jorge)
04/10/2015  9:34:53,32 - Info: Option /showlog detected
04/10/2015  9:35:04,30 - Info: Found Microsoft Windows version 6.1.7601.18939 (w61 x64 esn sp1)
04/10/2015  9:35:04,30 - Info: Found Microsoft Windows Software Licensing Management Tool info...
04/10/2015  9:35:04,30 - Info: Nombre: Windows(R) 7, Ultimate edition
04/10/2015  9:35:04,30 - Info: Descripci¢n: Windows Operating System - Windows(R) 7, OEM_SLP channel
04/10/2015  9:35:04,30 - Info: Clave de producto parcial: TCVBD
04/10/2015  9:35:04,30 - Info: Estado de la licencia: con licencia
04/10/2015  9:35:04,55 - Info: Found Windows Update Agent version 7.6.7601.18979
04/10/2015  9:35:04,55 - Info: Found Windows Installer version 5.0.7601.18896
04/10/2015  9:35:04,55 - Info: Found Windows Script Host version 5.8.9600.18015
04/10/2015  9:35:04,55 - Info: Found Internet Explorer version 9.11.9600.18015
04/10/2015  9:35:04,55 - Info: Found Trusted Root Certificates' version 0.0.0.0
04/10/2015  9:35:04,57 - Info: Found Revoked Root Certificates' version 0.0.0.0
04/10/2015  9:35:04,57 - Info: Found Microsoft Data Access Components version 6.1.7601.17514
04/10/2015  9:35:04,57 - Info: Found Microsoft Silverlight version 5.1.40728.0
04/10/2015  9:35:04,57 - Info: Found Windows Media Player version 12.0.7601.18840
04/10/2015  9:35:04,57 - Info: Found Remote Desktop Client version 6.3.9600.16415
04/10/2015  9:35:04,58 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
04/10/2015  9:35:04,58 - Info: Found Windows PowerShell version 2.0
04/10/2015  9:35:04,58 - Info: Found Microsoft .NET Framework 4 version 4.5.51209
04/10/2015  9:35:04,58 - Info: Found Windows Management Framework version 0.0
04/10/2015  9:35:04,58 - Info: Found Microsoft Security Essentials version 0.0.0.0
04/10/2015  9:35:04,60 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
04/10/2015  9:35:04,60 - Info: Found Network Inspection System definitions version 0.0.0.0
04/10/2015  9:35:04,60 - Info: Found Windows Defender definitions version 1.95.191.0
04/10/2015  9:35:04,60 - Info: Found Microsoft Office 2013 Word version 15.0.4420.1017 (o2k13 x64 esn sp0)
04/10/2015  9:35:04,60 - Info: Medium build date: 04/10/2015
04/10/2015  9:35:04,72 - Info: Medium does not support Microsoft Windows (w61 x64 esn)
04/10/2015  9:35:04,72 - Info: Medium does not support Microsoft Office (ofc glb)
04/10/2015  9:35:04,74 - Error: Medium neither supports your Windows nor your Office version
04/10/2015  9:35:04,76 - Info: Ending WSUS Offline Update

I disabled the Dynamic Updated, and clean the TXT FILES with the x86 links (I don't need a x86 files in my x64 version)

Any ideas? Thanks

[Cababs]

Code: Select all

04/10/2015  9:35:04,72 - Info: Medium does not support Microsoft Windows (w61 x64 esn)

This is because you have not selected Win7 updates.

Code: Select all

04/10/2015  9:35:04,72 - Info: Medium does not support Microsoft Office (ofc glb)

you say that you have run ".\cmd\AddOffice2010x64Support.cmd esn"
check if kb2817430 exists in your WOU client folder. kb2817430 is SP1 for O2k13

can you post a print screen of you WOU client directory

[jorensanbar]

Right, and so enable x64 to Office.

The system created four files in ../Static/Custom/ (Office 2010 x2 + Office 2013 x2)

I delete a link of Office Valitade File from TXT OFC GLB, because this is for Office 2007/2010 not for 2013.

I see that the Downloader, dont create a OFC folder in Client, maybe this is the problem?

[aker]

How do you run the download?
Through UpdateGenerator?
If not, please also call "DownloadUpdates.cmd ofc esn" and "DownloadUpdates.cmd ofc glb".

[jorensanbar]

How do you run the download?
Through UpdateGenerator?
If not, please also call "DownloadUpdates.cmd ofc esn" and "DownloadUpdates.cmd ofc glb".

Correcto, I'm using the UdpateGenerator.

With "DownloadUpdates ofc esn" -> Error: Invalid Parameter: ofc esn

And With "DownloadUpdates ofc glb" is downloading 172 Updates for Office x86. ( THIS IS UNNECESARY )

[jorensanbar]

I add a Empty Folder, and the UpdateInstaller work.

Only create a: ../Client/ofc/glb/

[aker]

It's impossible to say or select, which updates are downloaded, when using "ofc glb", as MS treats all versions as "ofc glb". If you want the dynamic detection to work, you should include them.
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