Office 64 bit Updates Not Downloading

[fivesack622]

I am on the current version 9.42. For the life of me, I cannot get WSUS to download the 64 bit updates for Office 2010 and 2013. I searched the forum and saw a couple of posts but I don't really understand them. I tried what I thought they meant and nothing worked. First thing I tried was adding the enu to the end of the command prompt for AddOffice2010x64Support.cmd. This just changes it to a completely different file that I could not open. I then tried to edit the command prompt itself and plug "enu" into the parts where %1 was written, thinking maybe that was what you meant. This did not work either.. So then I tried to add the static download links for the 02k10 and 02k13 64 bit enu.txt files to the custom folder within the static folder. Again this did not work...

I understand NOTHING about scripting. I don't understand what it is I have to do with the command prompts. I don't understand when I am supposed to run them or enter them or see any verification that it worked, aside from having the updates downloaded. I have already burned through half of my data allowance this month messing around with this. If you could please explain to me what I have to do and/or edit like I am a 5 year old learning to use a computer, please help me out. After 3 days of messing around with this and searching for solutions, I am tired and frustrated. I don't understand why there isn't just an option to download the 64 bit updates for Office. There is a 64 bit option for Windows and if you are using 64 bit Windows, you are probably using 64 bit Office...

I also don't understand in the FAQ what the following line means in regards to the custom static updates. "Please don't forget a trailing <CR><LF>" What does this mean? Where do I put it? What is <CR><LF>? I am so lost right now. Please someone help me. I got the Windows 7 64 bit updates downloaded and had no problem with that. I have the Office 2010 and 2013 32 bit updates but I don't want those. I need the 64 bit updates...

I thank you for your help and your time in advance.

-Jason

[boco]

Inside the WSUSOU directory, in the ./cmd subdirectory, is a file named "AddOffice2010x64Support.cmd". You must run that file one time to enable Office 2010 x64 updates. To my knowledge, Office 2013 isn't supported fully as MS doesn't list it in their catalog file WSUSSCN2.CAB.

[fivesack622]

Thanks for the reply but I did that already. I tried it multiple times. I still do not have any updates for 64 bit Office. They are all X86. I read in another post something about adding your language to the command. In my case, I guess it would be AddOffice2010x64Support.cmd enu. I have also seen it written as what I assume to be AddOffice2010x64Support.cmd {enu}. Doing either of these two things changes it to a a different file that I cannot run by clicking on it. If I click on it, I get the prompt for selecting what program to use to open it. I don't know what I am misunderstanding.

Thanks again.

[harry]

After the execution of

Code: Select all

AddOffice2010x64Support enu

there should be 4 new files in the {yourWSUSOU}\static\custom folder:

Code: Select all

StaticDownloadLinks-o2k10-enu.txt
StaticDownloadLinks-o2k10-glb.txt
StaticDownloadLinks-o2k13-enu.txt
StaticDownloadLinks-o2k13-glb.txt


One or more of these files may be empty.

Now you must run a new download with UpdateGenerator.exe (for at least Office 2010 and 2013). Then you get the the static defined updates for the x64-versions of Office (e.g. Service Packs).
The dynamically determined update files are already downloaded to .\client\ofc\glb or .\client\ofc\enu; but because of MS naming conventions they are not directly to recognize.

[fivesack622]

What I mean is where do I put the "enu" for the AddOffice2010x64Support.cmd? Everything I have seen on here looks like you guys are just editing the name of the AddOffice2010x64Support.cmd and adding the "enu" at the end of the title, which in turn would now make the title of the command AddOffice2010x64Support.cmd enu. I can't run the file after I add the "enu" to the end of the title because it is no longer recognized as a proper .cmd file.... so what am I doing wrong or not understanding. Am I supposed to be editing something within the command itself and not changing the title?

Thanks again for your help and sorry if I sound like an idiot. I just can't get it to work.

[aker]

Do the following:
1) Open a command prompt
2) enter the following commands

Code: Select all

cd /d "<your wsusou dir>\cmd"
.\AddOffice2010x64Support.cmd enu


Then use UpdateGenerator to download the updates.

[fivesack622]

Do the following:
1) Open a command prompt
2) enter the following commands

Code: Select all

cd "<your wsusou dir>\cmd"
.\AddOffice2010x64Support.cmd enu


Then use UpdateGenerator to download the updates.

Still not working .The command prompt returned this to me after I entered the two commands. I am including what I entered below as well so someone can tell me if I did it wrong.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jason>cd "E:\Downloads\wsusoffline\cmd"

C:\Users\Jason>.\AddOffice2010x64Support.cmd enu
'.\AddOffice2010x64Support.cmd' is not recognized as an internal or external com
mand,
operable program or batch file.

C:\Users\Jason>

[WSUSUpdateAdmin]

C:\Users\Jason>cd "E:\Downloads\wsusoffline\cmd"

C:\Users\Jason>.\AddOffice2010x64Support.cmd enu
'.\AddOffice2010x64Support.cmd' is not recognized as an internal or external com
mand,
operable program or batch file.

C:\Users\Jason>

Code: Select all

C:\Users\XXX>cd /?
Displays the name of or changes the current directory.

CHDIR [/D] [drive:][path]
CHDIR [..]
CD [/D] [drive:][path]
CD [..]

  ..   Specifies that you want to change to the parent directory.

Type CD drive: to display the current directory in the specified drive.
Type CD without parameters to display the current drive and directory.

Use the /D switch to change current drive in addition to changing current
directory for a drive.

If Command Extensions are enabled CHDIR changes as follows:

The current directory string is converted to use the same case as
the on disk names.  So CD C:\TEMP would actually set the current
directory to C:\Temp if that is the case on disk.

CHDIR command does not treat spaces as delimiters, so it is possible to
CD into a subdirectory name that contains a space without surrounding
the name with quotes.  For example:

    cd \winnt\profiles\username\programs\start menu

is the same as:

    cd "\winnt\profiles\username\programs\start menu"

which is what you would have to type if extensions were disabled.


[aker]

@fivesack622
Updated my instructions.
Please try again.

[fivesack622]

@fivesack622
Updated my instructions.
Please try again.

It worked that time. Thank you very much for your help.