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Unable to stop and delete user

PostPosted: 24.03.2019, 11:07
by gschmidt1964
I am updating using an update package for windows 7 32 bit using wsusoffline. Because of the nnecessary restarts a new user was created. Now the update apparently hangs at "Listing ids of missing updates (pleas be patient, this can take a while). I waited several hours but nothing. When I stop it, the newly created user remains and on booting the system automatically logs in to this one. How can I get rid of it? And how can I get the updates finished?



Re: Unable to stop and delete user

PostPosted: 24.03.2019, 16:23
by Dalai
Consult the FAQ included in wsusoffline\doc\faq*.txt for the WOUTempAdmin issue:
Q: I enabled the "automatic reboot and recall" option, and now my PC automatically logs into the "WOUTempAdmin" account. How can I prevent that and revert to my previous account settings?
A: That issue rarely happens. Please help improve the software by submitting a detailed error report, including the preconditions and how to reproduce the error, to the development team.
To "clean up" your OS do the following:
- Cancel running update scripts using <Ctrl>+C;
- Execute the "CleanupRecall.cmd" script in the "cmd" directory, then reboot.

If it still won't work, follow this guide:
- Log off the "WSUSAdmin" account. While doing this, hold the <Shift> key to prevent automatic login and show the Logon screen instead.
- Log on the "Administrator" account (or an account with administrative rights).
- Check for the existence of a file named "%SystemRoot%\wsusbak-winlogon.reg".
- If the file exists, start the registry editor ([Start - Run...] regedit) and delete the key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon". Then merge the backed up values back into the registry by double-clicking the "%SystemRoot%\wsusbak-winlogon.reg" file and confirming the prompt. Then you can delete that file.
- If the file doesn't exist, start the registry editor ([Start - Run...] regedit) and modify some values of the key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" as follows:
- DefaultUserName: Administrator (or another user account of your choice)
- DefaultPassword: Delete value
- AutoAdminLogon: Delete value
- ForceAutoLogon: Delete value
- Delete the "WOUTempAdmin" account using the "User accounts" Control Panel item.
- Delete the user profile files if they still exist (XP: C:\Documents and Settings, Vista/7: C:\Users).
- Reboot.

Until the waiting issue is solved I recommend to not use automatic recall option. Please provide the log file %SystemRoot%\wsusofflineupdate.log (C:\Windows\wsusofflineupdate.log) - in code tags please. Also, please post the output of this command:
Code: Select all
powershell -noprofile -command get-hotfix

Open a command prompt (CMD), type the command, mark the output and right-click (or press Enter) to copy it to clipboard.