forums.wsusoffline.net

Hello,

I have this problem with a win7 computer: when I start UpdateInstaller.exe on it, it stops with this error:

error 87
add-package is not an option. Type dism /? to see available options.

Do I have to update dism to a newer version? If so, how can I do it? Thanks!

F. Delente

Please post the full build number of your Windows and/or DISM. You can see the former in a CMD (command prompt) window and the latter with DISM /? on a CMD.

Regards
Dalai

Hello,

cmd gives these values:

Windows version 6.1.7601

DISM version 6.1.7600.16385

Try the following command:

Code: Select all

dism /online /? | findstr /i "add-package"

Do you see any output? Also, please check the state of "Windows Modules Installer" service (TrustedInstaller) in services.msc and enable it if it's disabled.

Regards
Dalai

As a reference, here's the output of my Win7 x64:

Code: Select all

Q:\wsusupdate\client\cmd>dism /online /? | findstr /i "add-package"
  /Add-Package            - Adds packages to the image.

Q:\wsusupdate\client\cmd>

I have "add-package" like you as a result of the findstr command, so this option IS available even though the error message says otherwise... That's strange!

Regarding the "Windows Module Installer", I saw nothing similar in the services, but my Windows is in french, so it may have been translated some other way... What is the executable name? Maybe I can find it in the task manager?

Try this:

Code: Select all

sc query TrustedInstaller
sc qc TrustedInstaller

You can't find that service in Task Manager because it's most likely disabled, causing this error.

Regards
Dalai

Thanks for all this useful info! I'm much more versed in linux than in Windows :^)

sc query TrustedInstaller gives:

Code: Select all

TYPE: 10 WIN32_OWN_PROCESS
STATE: 1 STOPPED
WIN32_EXIT_CODE: 0 (0x0)
SERVICE_EXIT_CODE: 0 (0x0)
CHECKPOINT: 0x0
WAIT_HINT: 0x0

and sc qc TrustedInstaller:

Code: Select all

SERVICE_NAME: TrustedInstaller
TYPE: 10 WIN32_OWN_PROCESS
START_TYPE: 3 DEMAND_START
ERROR_CONTROL: 1 NORMAL
BINARY_PATH_NAME: C:\Windows\servicing\TrustedInstaller.exe
LOAD_ORDER_GROUP: ProfSvc_Group
TAG: 0
DISPLAY_NAME: Programme d'installation pour les modules Windows
SERVICE_START_NAME: localSystem


If i understand correctly, it's not disabled but started on demand, that is by UpdateInstaller.exe when I start it?

That's really strange. I was quite sure the service is disabled on your system (see this response on SuperUser). To answer your question: No, TrustedInstaller will be started by other services or system components when necessary. WSUS Offline will only take care of Windows Update service (wuauserv).

OK, I guess we need DISM.log. Look for it in C:\Windows\Logs\DISM\dism.log, compress is somehow (ZIP, RAR, 7z), upload it somewhere and link to it here so we can take a look at it.

Regards
Dalai

Could you upload C:\Windows\Logs\DISM\DISM.log and post a link here?