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version 11.6 is not updating

PostPosted: 06.03.2019, 16:17
by Abdo
Hello,
I installed the latest version 11.6 but when I tried to update it didn't update and displayed this message

Code: Select all

Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)...
 9:37:11.86 - Listing ids of missing updates (please be patient, this will take a while)...
C:\temp\wsusoffline_Win10_Office2016\client\cmd\ListMissingUpdateIds.vbs(65, 3) (null): The system cannot find the file specified.

 9:39:25.71 - Done.
Listing ids of installed updates...
Listing update files...

No missing update found. Nothing to do!
Restoring screensaver setting...


the previous version was working fine please advise.

Re: version 11.6 is not updating

PostPosted: 06.03.2019, 17:12
by Dalai
Somehow I doubt that previous versions of WSUS Offline will behave any different, but you are free to try that out.

My guess is that your system has a problem with the Windows Update service, maybe the Windows Update database (since it takes over two minutes for the error to appear). Unfortunately I don't know how this can be fixed, but I hope someone else does.

How much RAM does your system have?

Regards
Dalai

Re: version 11.6 is not updating

PostPosted: 06.03.2019, 17:28
by Abdo
I don't think the problem in the system it's Optiplex 7060 , I'm going to try with another model to confirm but the previous version was working fine.
I'm using it with MDT as part of OSD and was working fine but after the update it's not updating.

Re: version 11.6 is not updating

PostPosted: 06.03.2019, 21:25
by aker
Please check, if wsusou is able to write to %temp%

Re: version 11.6 is not updating

PostPosted: 06.03.2019, 22:14
by Abdo
I tried another model and I got same issue,
yes it's running with admin rights and it can write to temp.
Thanks

Re: version 11.6 is not updating

PostPosted: 07.03.2019, 02:26
by Dalai
Which Windows version are we talking about? If it's Windows 10 open PowerShell, enter
Code: Select all
Get-WindowsUpdateLog > "%UserProfile%\Desktop\WOU_WindowsUpdate.log"
. If it's Win7 or 8.1 the log is located at C:\Windows\WindowsUpdate.log. Upload either log somewhere (preferably compressed with ZIP/RAR/7z) and post a link to it here.

Regards
Dalai

Re: version 11.6 is not updating

PostPosted: 09.04.2019, 20:42
by Abdo
the issue resolved
it was one of the applications unfortunately I couldn't know it but hopefully it's updating fine now.
Thanks

Re: version 11.6 is not updating

PostPosted: 09.04.2019, 21:09
by Dalai
Abdo wrote:it was one of the applications [...]

Are you saying one of your applications prevented Windows Update and/or WSUS Offline from working correctly? If so, which application are talking about? Some system "protection"/"security" software?

Regards
Dalai

Re: version 11.6 is not updating

PostPosted: 10.04.2019, 18:22
by Abdo
Yes it's Silverlight 5 0 61118 0,
I'm investigating now why it's blocking from updating.

Re: version 11.6 is not updating

PostPosted: 10.04.2019, 19:46
by Abdo
I tried a new silver light from Microsoft and it's working fine , it's modified silver light package and this package what's causing this issue.