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wsus dont install all updates

PostPosted: 18.05.2017, 16:34
by masoud
Hi, my OS is windows 8.1 64X, I downloaded 2.99 GB update files via wsusoffline including kb4012213 which is released in 2017 and its a security update.
Whenever I run UpdateInstaller.exe I get this output:
Code: Select all
Disabling screensaver...
Creating temporary power scheme...
Adjusting power management settings...
Checking Windows 8.1 / Server 2012 R2 Update Rollup April 2014 installation stat
e...
Checking Windows 8.1 / Server 2012 R2 Update Rollup Nov. 2014 installation state
...
Checking Windows Installer version...
Checking Windows Script Host version...
Checking Internet Explorer version...
Checking Windows Defender installation state...
Checking Office Service Pack versions...
Warning: Update kb2526086 not found.
Warning: Office Service Pack installation file(s) not found.
Checking Windows Update scan prerequisites...
Adjusting service 'Windows Update'...
Stopping service 'Windows Update' (wuauserv)...
Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)...
Starting service 'Windows Update' (wuauserv)...
Waiting for service 'wuauserv' to reach state 'RUNNING' (timeout: 60s)...
Verifying integrity of Windows Update catalog file...
hashdeep64.exe: Audit passed
19:52:56.91 - Listing ids of missing updates (please be patient, this will take
a while)...
C:\Users\masoud\Downloads\Compressed\wsusoffline\client\cmd\ListMissingUpdateIds
.vbs(65, 3) (null): The system cannot find the file specified.

19:54:17.25 - Done.
Listing ids of installed updates...
Listing update files...

No missing update found. Nothing to do!

Restoring screensaver setting...
Activating previous power scheme...
Deleting temporary power scheme...
Ending WSUS Offline Update at 19:54:18.45...


Why it only check updates untill Nov. 2014?
Any help would be appreciated.

Re: wsus dont install all updates

PostPosted: 18.05.2017, 18:43
by aker
To make it short: something failed while copying or parsing the catalog
C:\Users\masoud\Downloads\Compressed\wsusoffline\client\cmd\ListMissingUpdateIds.vbs(65, 3) (null): The system cannot find the file specified.


Firsr a few questions:
What is your TEMP-path (%temp%)?
Does the Admin-user and the internal SYSTEM-account have read and write access to it?
Is the catalog file (.\client\wsus\wsusscn2.cab) digitally signed?
Could you post the change date of the catalog file?
Do you run wsusou with verification enabled or disabled? If you enabled it, please post the content of .\client\md\hashes-wsus.txt here.

Re: wsus dont install all updates

PostPosted: 20.05.2017, 13:11
by masoud
aker wrote:What is your TEMP-path (%temp%)?

C:\Users\masoud\AppData\Local\Temp
aker wrote:Does the Admin-user and the internal SYSTEM-account have read and write access to it?

yes
aker wrote:Is the catalog file (.\client\wsus\wsusscn2.cab) digitally signed?

I don't know how to check it
aker wrote:Could you post the change date of the catalog file?

This (.\client\wsus\wsusscn2.cab) catalog file?
Its 2017/05/10 - 05:58 PM
aker wrote:Do you run wsusou with verification enabled or disabled? If you enabled it, please post the content of .\client\md\hashes-wsus.txt here.

%%%% HASHDEEP-1.0
%%%% size,md5,sha1,sha256,filename
## Invoked from: C:\Users\masoud\Downloads\Compressed\wsusoffline\client\md
## C:\Users\masoud\Downloads\Compressed\wsusoffline\client\md> ..\bin\hashdeep64.exe -c md5,sha1,sha256 -l -r ..\wsus
##
203329392,40a02bc837e6970352d4eb18702f811e,36742b307d27c4cbc8a0aa767bfba0a3faad095a,0fe24a3a6a308295e8b7dd3cc541739953ccd3f000800f11e8a79867c47aa5d8,..\wsus\wsusscn2.cab

Additional informations
To prevent to reboot the pc many times I lunched UpdateInstaller.exe several times without rebooting my pc until it started to tell me there is no more updates and now even after I reboot my pc UpdateInstaller.exe doesnt recognize downloaded updates. Now I know what i did was a mistake and I know why it was a mistake. But I don't know if my mistake leaded situation to this.

Re: wsus dont install all updates

PostPosted: 20.05.2017, 21:17
by aker
How to check the signature:
Right-click the file, select properties, Digital Signature.
There should be two; double click them and check, if Windows tells you, whether its valid or not.

Re: wsus dont install all updates

PostPosted: 21.05.2017, 16:36
by masoud
aker wrote:How to check the signature:
Right-click the file, select properties, Digital Signature.
There should be two; double click them and check, if Windows tells you, whether its valid or not.

Digital signature is okay.

Re: wsus dont install all updates

PostPosted: 22.05.2017, 05:00
by aker
Could you then please post the content of c:\Windows\WindowsUpdate.log?
Maybe you need to upload the file somewhere an post a link here.

Re: wsus dont install all updates

PostPosted: 22.05.2017, 12:53
by masoud
aker wrote:Could you then please post the content of c:\Windows\WindowsUpdate.log?

Sure, I uploaded WindowsUpdate.log here https://ufile.io/5rhvo

Re: wsus dont install all updates

PostPosted: 25.05.2017, 20:49
by aker
We'll try with resetting WindowsUpdate:

Open an administrative Command Prompt and enter this command:
Code: Select all
net stop wuauserv

Retry if it fails.

As soon as Windows Update has been stopped, delete the content of C:\Windows\SoftwareDistribution (just the content, not the folder itself).

Now reboot and retry.

If it doesn't help, try: http://aka.ms/diag_wu

Re: wsus dont install all updates

PostPosted: 26.05.2017, 08:34
by masoud
aker wrote:We'll try with resetting WindowsUpdate:

Open an administrative Command Prompt and enter this command:
Code: Select all
net stop wuauserv

Retry if it fails.

As soon as Windows Update has been stopped, delete the content of C:\Windows\SoftwareDistribution (just the content, not the folder itself).

Now reboot and retry.

If it doesn't help, try: http://aka.ms/diag_wu

although http://aka.ms/diag_wu fixed few things, problem still exists

Re: wsus dont install all updates

PostPosted: 26.05.2017, 16:16
by aker
Do you have a report of the Windows Update troubleshooter?

Else ru this command in an administrative command prompt:
Code: Select all
sfc /scannow

Then reboot