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ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 03.11.2016, 18:51
by Alphanumeric
This probably isn't the right thread for this but the problems thread is locked.

Update Generator runs fine and downloads packages but when I try to run the installer it states:
"Determining system properties...
ERROR: Unsupported Operating System (x64)"

I am running Win7 x64 with SP1 pre-installed. Any idea how to fix this or is there a commandline argument to skip system checking???

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 03.11.2016, 20:41
by Denniss
Did you select x64 Global in the Win7 section of Update generator?
If you selected x86 global you downloaded updates for 32Bit Win7

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 03.11.2016, 20:49
by aker
Are you sure, it says "ERROR: Unsupported Operating System (x64)" and not "ERROR: Unsupported Operating System (w61 x64)"?

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 13.11.2016, 09:33
by Limos
Hallo, ich habe das gleiche Problem

Updateclient.jpg
(46.31 KiB) Not downloaded yet


Woran kann das liegen?? Habe nur den Haken bei x64 Global im Update generator gemacht......

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 14.11.2016, 22:50
by aker
Spontan sieht mir das eher nach einem Problem mit dem Windows Script Host (WSH) aus.
Bitte einmal .\client\cmd\DetermineSystemProperties.vbs ausführen und das Ergebnis hier posten.

Viele Grüße

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 15.11.2016, 15:43
by Limos
Windows Script Host.jpg
(33.9 KiB) Not downloaded yet


Das bekomme ich angezeigt......

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 15.11.2016, 16:38
by harry
Sieht nach einem nicht vorhandenem WMI service aus, der von WSUSOU benötigt wird;
siehe bitte viewtopic.php?p=19629#p19629

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 21.12.2016, 21:27
by Alphanumeric
So I found out that if I restart windows and double click WSUS installer desktop shortcut to run immediately while the desktop loads it will run normally without any problems. However, if I delay in running the installer immediately it displays the above error about unrecognised operating system. Very strange...

@harry WMI service is installed properly and running on startup normally. No issues.

@limos I have exactly the same error number 80070424 for windows script host when I run the DetermineSystemProperties.vbs script. It's apparently not an installed service.

@aker yea just (x64) not (w61 x64)

@Denniss yes I selected x64 as well as x86, they downloaded fine and install fine whenever I can get past this error on startup. Nothing to do with the updates themselves.

Re: ERROR: Unsupported Operating System (x64) on Win 7 x64

PostPosted: 22.12.2016, 21:18
by aker
Could you create a new user and test it there?
Just to check, if it is user-dependent or machine-wide.