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Unable to Install Downloaded Updates on Windows 7

PostPosted: 10.09.2016, 20:27
by jdsmusic
This is a NEW installation of Windows7 SP1 and I have not been able to apply any updates due to the infamous Checking For Updates hanging for days!
Running sfc /SCANNOW shows no errors on the system. After much research I came across this utility and thought I would give it a try.

I did not have any problems with Update Generator but when I change to the Client folder and try to apply the updates I get the following error:

Starting WSUS Offline Update (v. 10.7.3) at 15:16:57.09...
Checking user's privileges...
Determining system's properties...
Determining Windows licensing info...
Found Microsoft Windows version: 6.1.7601.17514 (w61 x64 enu sp1)
Found Microsoft Windows Software Licensing Management Tool info...
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: QY9F9
License Status: Licensed
Checking medium content...
Medium build date: 09/10/2016
Medium does not support Microsoft Windows (w61 x64 enu).

ERROR: Medium neither supports your Windows nor your Office version.

Ending WSUS Offline Update at 15:17:02.12...

C:\Users\JD\Downloads\MSWinUpdates\wsusoffline1073\wsusoffline\client\cmd>

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Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 12.09.2016, 10:28
by boco
Did you download updates for Windows 7 x64 (Windows 7 64bit / w61-x64)? The "Windows 7" selection in the Generator is for 32bit Windows.

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 12.09.2016, 16:06
by jdsmusic
oops. the top headding in the interface showed Windows7 / Server R2 ( w61 /w61x64)

I failed to notice the two checkboxes underneath. x86 Global(multilingual) was selected! instead of the other one to the right.

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 12.09.2016, 18:16
by jdsmusic
I successfully downloaded the right updates and ran the Update Installer...

Determining system's properties...
Determining Windows licensing info...
Found Microsoft Windows version: 6.1.7601.17514 (w61 x64 enu sp1)
Found Microsoft Windows Software Licensing Management Tool info...
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: QY9F9
License Status: Licensed
Checking medium content...
Medium build date: 09/12/2016
Medium supports Microsoft Windows (w61 x64 glb).
Disabling screensaver...
Creating temporary power scheme...
Adjusting power management settings...
Checking Windows Service Pack version...
Checking Windows Installer version...
Checking Windows Script Host version...
Checking Internet Explorer version...
Checking Internet Explorer 10/11 prerequisites...
Installing Internet Explorer 10/11 prerequisites...
Installing update 1 of 9 (stage size: 160)...
Verifying integrity of ..\w61-x64\glb\Windows6.1-KB2533623-x64.msu...
hashdeep64.exe: Audit passed
Installing ..\w61-x64\glb\Windows6.1-KB2533623-x64.msu...

Been STUCK here for two hours? is this normal?

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 12.09.2016, 19:02
by aker
Please close the cmd window and reboot your computer. Now manually install the file (double-click). REboot again and restart wsusou.

This could be fixed by temporarily setting Windows Update to "Never search for updates".

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 12.09.2016, 22:28
by jdsmusic
Thanks So Very Much for your help.

I changed the Windows Update settings to NEVER, rebooted and then the updates installed.

After another reboot, I relaunched Wsu Update Installer. It installed MSIE 11.

At this point, am I done? Do I reset Windows Update to check automatically?

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 13.09.2016, 06:40
by Denniss
You need to reboot and re-run the installer until it states "nothing to do". Then re-enable automatic Windows updates.

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 13.09.2016, 15:54
by jdsmusic
Many Thanks To All Who Helped. My Windows 7 is not up to date and correctly checking for new updates.

Will DEFINITELY be making a donation to this project!

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 13.09.2016, 23:32
by aker
Nice to hear, that wsusou and we were able to help you.

Re: Unable to Install Downloaded Updates on Windows 7

PostPosted: 20.12.2016, 23:13
by shimself
I have a similar error. This is a newly created win 7-64 sp1 machine, properly licenced and activated, but windows update just looks forever, and the Convenience Rollup and the standalone KB3020639 also both fail, so I was very please to see you
oh I also found and ran the fixit which said it hade made some fixes but still not working


I downloaded
windows 7 x64 global multilingual updates
incl service packs
incl C++ and .net
and verified it all succesfully (first time there was a checksum error, second time ok)
all other checkboxes left blank

found client and updateinstaller

and got this
Starting WSUS Offline Update (v. 10.8.1) at 22:52:01.13...
Checking user's privileges...
Determining system's properties...
Determining Windows licensing info...
Found Microsoft Windows version: 6.1.7601.17514 (w61 x64 enu sp1)
Found Microsoft Windows Software Licensing Management Tool info...
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: 4GFPT
License Status: Licensed
Checking medium content...
Medium does not support Microsoft Windows (w61 x64 enu).

ERROR: Medium neither supports your Windows nor your Office version.

Ending WSUS Offline Update at 22:52:36.95...

C:\t\wsusoffline1081\wsusoffline\client\cmd>


So I'm struggling now, and help would be great thanks