Page 1 of 3

Can't install updates

PostPosted: 15.08.2016, 20:12
by mhaxx
Windows 7 Ultimate SP1 32bit italian, Office 2010 italian

WSUS Offline Update 10.7.3

I performed UpdateGenerator.exe and UpdateInstaller.exe and everything seemed to work good, however after startup if I check Windows Update it gives these missing updates:
- KB2871997
- KB2872339
- KB3004375
- KB3031432
- KB3033929
- KB3045999
- KB3046269
- KB2882822
- KB3068708
- Internet Explorer 11 for Windows 7

If I try to update all these updates from WU, it seems to go right but after Windows restart I find again these update, especially the last one (Internet Explorer 11 for Windows 7).

I tried to install IE11 downloaded stand alone from web got the same result.. and even I install it through WSUS Offline Update.. Nothing to do!

Any idea?

Re: Can't install updates

PostPosted: 16.08.2016, 22:53
by aker
Could you post the content of C:\Windows\wsusofflineupdate.log in [code]-tags?

Re: Can't install updates

PostPosted: 17.08.2016, 08:19
by mhaxx
What's [code]-tags?

Anyway you can find C:\Windows\wsusofflineupdate.log here: http://tinyurl.com/go9glba

Even if WSUS Offline Update installation seems to go right, after Windows restart when I run WU I still find all the updates: http://tinyurl.com/j2s7f3y

Re: Can't install updates

PostPosted: 17.08.2016, 17:54
by aker
Please open a cmd and enter:
Code: Select all
cd "<your wsusou dir>\cmd"
AddCustomLanguageSupport.cmd ita


Then rerun the download. Your repo should now contain Italian updates.
This should fix the IE issue.

Re: Can't install updates

PostPosted: 19.08.2016, 13:21
by mhaxx
Done AddCustomLanguageSupport.cmd ita, but even if the installation gone right, after Windows restart I found Windows 8:

Here's the new wsusofflineupdate: http://tinyurl.com/jdbf4lo

Please help!

After any installation/Winows restart I find the same 10 updates!! :(

Re: Can't install updates

PostPosted: 20.08.2016, 17:26
by aker
Looks like it prepared the Installation of IE11. Rerun it again (shoukd take 3 times until it's done).

Re: Can't install updates

PostPosted: 21.08.2016, 13:36
by mhaxx
Installed 3-4 times (with Windows restart) but again my IE is version 8.

After IE11 installation it automatically creates a file pointing to http://go.microsoft.com/fwlink/?LinkId=299204 where I read about some updates you have to install before IE11 so I tried again to install the other 9 updates but also these updates aren't really installed after restart (maybe I tried with WU, but it's the same with WSUSOU).

This is the log: http://tinyurl.com/zjsxdaj

I really don't know what other to to, please help!

Re: Can't install updates

PostPosted: 21.08.2016, 15:00
by jonas
the update KB2729094-v2 is missing in your install-log-file. This is a prerequesite for IE11. It should be downloaded to your wsusou-repository (... \client\w61\glb\). If you don“t know how to install a *.cab-file, download the *.msu-file from the M$-site you posted the link. After installation reboot and try to install IE11 again. You will find the ie11...exe-file in the wsusou-repository (... \client\w61\glb\).

jonas

Re: Can't install updates

PostPosted: 21.08.2016, 15:30
by mhaxx
I run C:\Temp\wsusoffline1073\client\w61\glb\Windows6.1-KB2729094-v2-x86.cab and it said it's already installed!

Same if I download/run from MS: https://www.microsoft.com/it-it/downloa ... x?id=30521

Re: Can't install updates

PostPosted: 23.08.2016, 19:53
by mhaxx
Any help?

The problem is everytime I update Windows after restart the same 10 updates come out:

- KB2871997 Aggiornamento della protezione per Windows 7 (KB2871997)
- KB2872339 Aggiornamento della protezione per Windows 7 (KB2872339)
- KB3004375 Aggiornamento della protezione per Windows 7 (KB3004375)
- KB3031432 Aggiornamento della protezione per Windows 7 (KB3031432)
- KB3033929 Aggiornamento della protezione per Windows 7 (KB3033929)
- KB3045999 Aggiornamento della protezione per Windows 7 (KB3045999)
- KB3046269 Aggiornamento della protezione per Windows 7 (KB3046269)
- KB2882822 Aggiornamento per Windows 7 (KB2882822)
- KB3068708 Aggiornamento per Windows 7 (KB3068708)
- Internet Explorer 11 per Windows 7

I suspect Internet Explorer 11 per Windows 7 is the cause but I'm not sure..

Any idea?