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Client Installation

PostPosted: 21.04.2016, 14:23
by fariba
Hi
I use version 10.6.2 to download the Microsoft patches for windows 2008 R2 X64, do not need any office product. Download competed successfully. When I run the client on the computer I get error

21/04/2016 13:56:53.74 - Info: Medium does not support Microsoft Windows (w61 x64 enu)
21/04/2016 13:56:53.79 - Error: Medium neither supports your Windows nor your Office version
21/04/2016 13:56:53.82 - Info: Ending WSUS Offline Update

Any suggestion please?

Re: Client Installation

PostPosted: 21.04.2016, 22:01
by aker
Is there a folder .\client\w61-x64\glb?
Could you post two screenshots:
1) Settings of UpdateGenerator
2) The command line window telling you that your version of Windows is incompatible.
Please also check .\log\download.log for errors or warnings.

Re: Client Installation

PostPosted: 22.04.2016, 09:08
by fariba
Thank you for your email. There is no folder w61-x64\glb. It is only W60.
It looks like the download did not work and I have the wrong image.
That would explain it.
Thank you for that. Going to download it again.

Re: Client Installation

PostPosted: 22.04.2016, 14:40
by boco
"w60" (Windows NT 6.0) is Windows Vista, 32bit. You need to enable the "w61-x64" (Windows NT 6.1) target - Windows 7 64bit / Server 2008R2 64bit.