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ERROR: Medium neither supports your Windows...

PostPosted: 11.03.2016, 19:39
by DPRapson
Hi all,

Using WSUS Offline 10.5, I have created separate ISOs and Directories for the 64 bit versions of Win 7, 8.1 and 10.

The win 7 updates work okay with a lot of restarting. But Win 8.1 and 10 updates give the following error:

ERROR: Medium neither supports your Windows nor your Office version.

This also happens with the Office 2016 Update I created.

What am I doing wrong? Any suggestions?

Regards,

Dave

Re: ERROR: Medium neither supports your Windows...

PostPosted: 12.03.2016, 23:31
by aker
Could you please post the last part of C:\windows\wsusofflineupdate.log in [code]-tags?

Re: ERROR: Medium neither supports your Windows...

PostPosted: 14.03.2016, 19:40
by DPRapson
Hi Aker,

There is no file by that name in my C:]windows folder. Is this log file created when creating the update ISOs etc. or when installing the updates.

Dave

Re: ERROR: Medium neither supports your Windows...

PostPosted: 14.03.2016, 22:50
by boco
That log is created/appended to when installing. The downloader uses its own ./log subdirectory.

Re: ERROR: Medium neither supports your Windows...

PostPosted: 15.03.2016, 14:24
by DPRapson
Hi,

I cannot find such a file in the windows directory. Any suggestions?

Dave

Re: ERROR: Medium neither supports your Windows...

PostPosted: 15.03.2016, 15:59
by aker
Please open a command prompt and enter
Code: Select all
set

and post the result here.