WSUS 8.8 - office updates failed

WSUS 8.8 - office updates failed

Postby Rastlin » 04.12.2013, 11:53

Hello,
I try install office updates (2007) but i can't beacause i have one warning in the log file.
2013-12-04 10:20:10,15 - Warning: Installation of ..\o2k7\glb\convloc2007-kb2760415-fullfile-x86-glb.exe failed (errorlevel: 17031)

I can find this pakcage kb2760415 in the iso file but windows can't install this updates. When i try install manualy this file i have this information "There are no products affected by this package installed on this system."
I using WSUS tools for 2 years and i never had that information before.

I searching on the Microsoft website about this problem, but maybe someone had this same problem and resolve it.

Thanks in advance for any information about this topic.

Best regards,
Last edited by Rastlin on 04.12.2013, 12:58, edited 1 time in total.
Rastlin
 
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Re: WSUS 8.8 - office updates failed

Postby Rastlin » 04.12.2013, 12:55

I send more logs.

2013-12-04 10:15:13,99 - Info: Medium supports Microsoft Office (ofc plk)
2013-12-04 10:15:15,64 - Info: Detected state of service 'Windows Update': Running (start mode: Auto)
2013-12-04 10:17:27,56 - Info: Skipped update kb982861 (Internet Explorer 9) due to matching black list entry
2013-12-04 10:17:27,56 - Info: Skipped update kb2526086 (Office 2007 Service Pack 3) due to matching black list entry
2013-12-04 10:17:27,56 - Info: Skipped update kb976002 (Browser Choice) due to matching black list entry
2013-12-04 10:17:27,56 - Info: Skipped update kb890830 (Malicious Software Removal Tool) due to matching black list entry
2013-12-04 10:18:26,95 - Info: Installed ..\ofc\glb\ace-x-none_3ba0467e65edec6f29d483fc745cfa69ab6c3ab3.cab
2013-12-04 10:18:43,50 - Info: Installed ..\ofc\glb\msptls-x-none_270dad3c0ca43da20ffe07c616dd47092f1f21f2.cab
2013-12-04 10:18:58,89 - Info: Installed ..\ofc\glb\mso-x-none_465d77a33cb7cf27ac5df4a132ede87820b411a8.cab
2013-12-04 10:19:09,21 - Info: Installed ..\ofc\glb\oartconv-x-none_bbc248fc3e4b1bca0f8394af588fb79132c124db.cab
2013-12-04 10:19:21,98 - Info: Installed ..\ofc\glb\word-x-none_d9d7629718e5279813ee0a6dce1c5281e03ceb5a.cab
2013-12-04 10:19:34,42 - Info: Installed ..\ofc\glb\excel-x-none_9fe9612b5d2e997b71af83fac9f13d30a37e663d.cab
2013-12-04 10:19:43,26 - Info: Installed ..\ofc\glb\wordconv-x-none_8ac03c950a118b889b0b6be77fe3651f54a61cb2.cab
2013-12-04 10:19:54,37 - Info: Installed ..\ofc\glb\oart-x-none_24613e3990033419942342bce24eaa1a48bef75a.cab
2013-12-04 10:20:04,23 - Info: Installed ..\ofc\glb\xlconv-x-none_a153758d1c9fccfcdaf7d26a35c39915c64c02f9.cab
2013-12-04 10:20:10,15 - Warning: Installation of ..\o2k7\glb\convloc2007-kb2760415-fullfile-x86-glb.exe failed (errorlevel: 17031)
2013-12-04 10:20:24,27 - Info: Installed ..\ofc\glb\outlook-x-none_64aa431a10a7064400b14fc64748a7df0519e4dd.cab
2013-12-04 10:20:24,49 - Info: Installed 11 updates
2013-12-04 10:20:24,85 - Info: Registered log file display
2013-12-04 10:20:24,63 - Info: Installation successful
Rastlin
 
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Re: WSUS 8.8 - office updates failed

Postby Denniss » 04.12.2013, 14:38

Did you download updates without Servicepacks or ticked the wrong language in the o2k7 section?
The O2k7 Servicepack 3 should have been installed first but it isn't.
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Re: WSUS 8.8 - office updates failed

Postby Rastlin » 04.12.2013, 14:53

Servicepack skipped becasue it was installed earlier.
I downloaded updates with Servicepacks but i check only Polish version.

I always checked only the polish version before and everything was ok.
Rastlin
 
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Re: WSUS 8.8 - office updates failed

Postby Rastlin » 04.12.2013, 14:57

I have the folliowing file into ...\wsusoffline88\wsusoffline\client\o2k7\glb directory

1) convloc2007-kb2760415-fullfile-x86-glb
2) office2007spuninstall
Rastlin
 
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Re: WSUS 8.8 - office updates failed

Postby aker » 04.12.2013, 19:08

Please try to manually install convloc2007-kb2760415-fullfile-x86-glb.exe and post a screenshot of the error message.

MS Technet wrote:Detection: Invalid baseline = 17031

:arrow: http://technet.microsoft.com/en-us/library/cc179058(v=office.14).aspx
Last edited by aker on 27.01.2014, 16:11, edited 1 time in total.
Reason: updated link
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“
https://gitlab.com/wsusoffline/wsusoffline/-/releases
aker
 
Posts: 3999
Joined: 02.03.2011, 15:32

Re: WSUS 8.8 - office updates failed

Postby Rastlin » 05.12.2013, 08:21

When i try install manualy this file i have this information "There are no products affected by this package installed on this system."

Today i will try to read about this error code. Maybe i will find something.
Rastlin
 
Posts: 11
Joined: 23.01.2013, 11:53

Re: WSUS 8.8 - office updates failed

Postby Rastlin » 05.12.2013, 11:27

"This code indicates that the version of the Office installation does not
match the version that is expected."

But why ?
Rastlin
 
Posts: 11
Joined: 23.01.2013, 11:53

Re: WSUS 8.8 - office updates failed

Postby Rastlin » 05.12.2013, 13:31

Ok i think that is the Microsfot problem, not WSUS tools so i don't spam this topic.

But if you have similar problem pls inform me.
Rastlin
 
Posts: 11
Joined: 23.01.2013, 11:53

Re: WSUS 8.8 - office updates failed

Postby aker » 05.12.2013, 17:30

Just for a test, could you please search for updates using the Microsoft Baseline Security Analyser?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“
https://gitlab.com/wsusoffline/wsusoffline/-/releases
aker
 
Posts: 3999
Joined: 02.03.2011, 15:32

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