Stalled on Listing ids of missing updates

Re: Stalled on Listing ids of missing updates

Postby storeman » 04.10.2016, 10:02

I also had this experience of stalling while listing ID's. I had already set Windows Update to never look for updates. In frustration I opened a command prompt with elevated permissions (start orb, type cmd into the run box, right click on cmd.exe in the list and select run as administrator) when the cmd box opened I typed 'net stop wuauserv' (without the quotes) then pressed enter. Once the service was stopped the listing completed and the updates eventually finished.
storeman
 

Re: Stalled on Listing ids of missing updates

Postby aker » 05.10.2016, 19:32

@storeman
You canceled the update search. The result is most likely incomplete and not final.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“
https://gitlab.com/wsusoffline/wsusoffline/-/releases
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Re: Stalled on Listing ids of missing updates

Postby Cubytus » 06.10.2016, 16:34

Hum, I uses WSUSOffline in automatic mode, right from the hard drive, and it seems to have completed as I now have the normal user desktop. However, as soon as I reactivate the automatic lookup for updates, it never stops running, but doesn't find any.

As WSUSOffline is, I believe, often use to solve the "stuck at 0%", would there be a way to tell it to explicitely install only those updates that are deemed necessary?

Scenario: a lightly-used Win 7 pro computer. Stayed asleep for weeks before being waked up, could update without problems before my long absence. Stuck at 0% for hours before I tried WSUSOffline in automatic mode. Automatic mode completed, back to the normal user, now can't find updates.

And how would I solve the eternal "seaching for updates" progress bar?
Cubytus
 

Re: Stalled on Listing ids of missing updates

Postby aker » 08.10.2016, 08:57

Do you have a log file (C:\Windows\wsusofflineupdate.log)? Could you post the content here?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“
https://gitlab.com/wsusoffline/wsusoffline/-/releases
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Re: Stalled on Listing ids of missing updates

Postby LoominousFish » 12.10.2016, 16:56

Same problem here on Vista x86, wsus is stuck on listing ids of missing updates, this is my 3rd time trying to get it to work :(
So disappointed, last month it worked perfectly.

EDIT:
I finally got wsusoffline to work by rebooting in safe mode (with network). It told me that there were no missing updates though, don't know how accurate that is considering windows update is still hogging all the ressources of my computer, something's definitely broken (most likely windows update).
LoominousFish
 

Re: Stalled on Listing ids of missing updates

Postby boco » 13.10.2016, 02:32

Safe mode might not work correctly, despite the network being available.

Please try to install the win32k.sys acceleration update KB3191203 manually, reboot, then try again in Normal mode.

D/L here viewtopic.php?p=20521#p20521


Did you do a fresh download run, first, for getting the latest patches into the update repository?
Microsoft update catalog: http://catalog.update.microsoft.com/v7/site/
Windows Install media download: https://support.microsoft.com/en-us/help/15088/windows-create-installation-media
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Re: Stalled on Listing ids of missing updates

Postby LoominousFish » 13.10.2016, 10:21

boco wrote:Please try to install the win32k.sys acceleration update KB3191203 manually, reboot, then try again in Normal mode.

D/L here viewtopic.php?p=20521#p20521

That fixed the issue with wsusoffile :) I installed KB3191203 manually, rebooted and launched wsusoffline. It installed 6 updates. I have now launched Windows Update to try to get it "unstuck", hopefully that issue will also be fixed.

edit : yep, Windows Update also fixed by doing all the steps above.
LoominousFish
 

Re: Stalled on Listing ids of missing updates

Postby servocrow » 17.10.2016, 22:33

I also had this experience of stalling while listing ID's. I had already set Windows Update to never look for updates. In frustration I opened a command prompt with elevated permissions (start orb, type cmd into the run box, right click on cmd.exe in the list and select run as administrator) when the cmd box opened I typed 'net stop wuauserv' (without the quotes) then pressed enter. Once the service was stopped the listing completed and the updates eventually finished.

I used the above method once the service was stopped I restarted WSUS installer and it worked fine...weird :)
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Re: Stalled on Listing ids of missing updates

Postby DoneWithMS » 26.10.2016, 03:03

Thanks, Servocrow. In my case I had to stop and disable the Windows Update service, but your post put me on the right track.

My Win7 Pro x64 desktop had not been able to install updates since roughly March or April 2016. The Window update agent was running constantly, fully saturating one core of an Ivy Bridge I5 running at 4.1 GHz. So I ran the download portion of wsusoffline, then erased my C:\ drive SSD by running the clean command in DiskPart, and did a clean re-install of the OS. But when I ran the update portion of wsusoffline, it was still hung at the "listing of missing updates" stage after 21 hours. Your net stop suggestion didn't end the hang, but stopping the service, disabling the service, and restarting the computer got wsusoffline going immediately.

I ran wsusoffline a second time to make sure nothing had been skipped. Then I enabled the Windows Update service, started it, and tried a download of updates in Windows Update. Somehow, it worked perfectly and displayed about 60 updates, mostly drivers and non-security Windows updates. I've installed the drivers and security updates, but I won't install any of the roughly 40 non-security, non-critical updates without looking them up and making sure I really need them. Then I'll disable the Windows Update service again.

Many thanks to the creators of wsusoffline and the posters to this forum for getting my computer updated again. Note to the moderator: there are currently three separate threads on this same subject. This is the main thread. Maybe the other two could be wrapped in.
DoneWithMS
 

Re: Stalled on Listing ids of missing updates

Postby Moneytree » 13.11.2016, 17:48

I was able to fix this problem on 64bit Windows 7 by applying the following patch:

https://support.microsoft.com/en-us/kb/3172605

I hope this helps people having the same problem..
Moneytree
 

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