ERROR: Determination of OS properties failed

[cranfan]

Hi,

I can't get the updater to run, please see below:

Starting WSUS Offline Update (v. 10.4) at 10:52:08.44...
Checking user's privileges...
Determining system's properties...

ERROR: Determination of OS properties failed.

Ending WSUS Offline Update at 10:52:11.23...

E:\Windows Update\cmd>

Following this thread: viewtopic.php?f=4&t=5206&p=16991&hilit=determination+of+os+properties+failed#p16991

I have the Windows Update service started in services.msc.

The following files exist:
- msi.dll
- mstsc.exe
- wuaueng.dll
- vbscript.dll

I have tried to run DetermineSystemsProperties.vbs in the console, please see below.
The first instance is the default file.
The second instance is the debugging version, the last alert I received was "set fso".
I don't come from an IT background so apologies for any misinterpretations.

C:\Users\Martin\Desktop\wsusoffline104\wsusoffline\client\cmd>cscript ".\Determi
neSystemProperties.vbs"
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

C:\Users\Martin\Desktop\wsusoffline104\wsusoffline\client\cmd\DetermineSystemPro
perties.vbs(399, 1) Microsoft VBScript runtime error: ActiveX component can't cr
eate object: 'Scripting.FileSystemObject'


C:\Users\Martin\Desktop\wsusoffline104\wsusoffline\client\cmd>cscript ".\Determi
neSystemProperties.vbs"
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

C:\Users\Martin\Desktop\wsusoffline104\wsusoffline\client\cmd\DetermineSystemPro
perties.vbs(405, 1) Microsoft VBScript runtime error: ActiveX component can't cr
eate object: 'Scripting.FileSystemObject'


C:\Users\Martin\Desktop\wsusoffline104\wsusoffline\client\cmd>

[cranfan]

Just wondering if anybody can help me with this?

[aker]

Did you apply any modifications to your Windows? [especially WSH, WMI, WUA]
Something like RT7Lite/NTLite, Policies, ...

[cranfan]

I don't think so. I recently re-installed Windows 7 (keeping files and settings), I have changed little since then.

[aker]

You may try this:
https://support.microsoft.com/kb/949140

[cranfan]

I ran the Microsoft FixIt unfortunately makes no difference.

I am going to do another windows repair installation, unless you can suggest anything else.

[aker]

Another idea:
take a look at the suggestions in this topic:
https://social.technet.microsoft.com/Fo ... forum=ITCG

[cranfan]

Thanks for the suggestion, I'm a little reserved about altering the Registry as it is not something that I understand.

I don’t mind doing a windows repair, but if I keep my files, settings, apps etc when I reinstall, does the Registry still get reset? I wondered if you might know.

I have not been able to run Windows Update for some while now, even after re-installing windows and following all the suggestions I could find online to fix it. I was hoping that your service might be the solution.

[aker]

All Windows settings should be resetted to default when you reinstall Windows even if you keep your files.

[cranfan]

Thanks, this ran okay after I reinstalled Windows.