Import problem regarding Gaming

Firstly, Great software! I tell all my friends about it.
The problem at hand happens when downloading new updates for the various operating systems and gaming at the same time
I was playing a game called APB:Reloaded which also uses anti cheat PUNK BUSTER. While doing these two things at once you end up getting banned
They auto respond with an email stating they observed me using THIRD PARTY SOFTWARE... Lost about 250 hours of my life and 60.00$
It has been a bad few days.. No one at G1 - the company that owns APB:Reloaded responds to emails all I get is automation.
The problem at hand happens when downloading new updates for the various operating systems and gaming at the same time
I was playing a game called APB:Reloaded which also uses anti cheat PUNK BUSTER. While doing these two things at once you end up getting banned

It has been a bad few days.. No one at G1 - the company that owns APB:Reloaded responds to emails all I get is automation.