Windows update fails

Windows update fails

Postby Docfxit » 10.09.2019, 18:09

No matter how many times I run Wsus, I get an error Code 80070005 when trying to run Windows Update in
Windows 7 Pro

Wsus Log
Code: Select all
Mon 09/09/2019 18:37:06.28 - Info: Starting WSUS Offline Update v. 11.8
Mon 09/09/2019 18:37:06.37 - Info: Used path "W:\Wsusoffline64bitRun\cmd\" on DOCFXITUSB (user: Gary)
Mon 09/09/2019 18:37:06.42 - Info: Option /updatecpp detected
Mon 09/09/2019 18:37:06.51 - Info: Option /updatercerts detected
Mon 09/09/2019 18:37:06.58 - Info: Option /instdotnet4 detected
Mon 09/09/2019 18:37:06.64 - Info: Option /verify detected
Mon 09/09/2019 18:37:11.33 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Mon 09/09/2019 18:37:11.40 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Mon 09/09/2019 18:37:11.49 - Info: Name: Windows(R) 7, Professional edition
Mon 09/09/2019 18:37:11.52 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Mon 09/09/2019 18:37:11.57 - Info: Partial Product Key: PW487
Mon 09/09/2019 18:37:11.62 - Info: License Status: Initial grace period
Mon 09/09/2019 18:37:11.66 - Info: Time remaining: 41940 minute(s) (29 day(s))
Mon 09/09/2019 18:37:11.71 - Info: Found total physical memory: 12 GB
Mon 09/09/2019 18:37:11.76 - Info: Found Windows Update Agent version 7.5.7601.17514
Mon 09/09/2019 18:37:11.80 - Info: Found Windows Installer version 5.0.7601.17514
Mon 09/09/2019 18:37:11.85 - Info: Found Windows Script Host version 5.8.7601.17514
Mon 09/09/2019 18:37:11.90 - Info: Found Internet Explorer version 8.0.7601.17514
Mon 09/09/2019 18:37:11.93 - Info: Found Microsoft Silverlight version 0.0.0.0
Mon 09/09/2019 18:37:11.97 - Info: Found Remote Desktop Client version 6.1.7601.17514
Mon 09/09/2019 18:37:12.02 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Mon 09/09/2019 18:37:12.07 - Info: Found Windows PowerShell version 2.0
Mon 09/09/2019 18:37:12.11 - Info: Found Microsoft .NET Framework 4 version 0.0.0 (release: )
Mon 09/09/2019 18:37:12.15 - Info: Found Windows Management Framework version 0.0.0.0
Mon 09/09/2019 18:37:12.19 - Info: Found Microsoft Security Essentials version 0.0.0.0
Mon 09/09/2019 18:37:12.24 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Mon 09/09/2019 18:37:12.29 - Info: Found Network Inspection System definitions version 0.0.0.0
Mon 09/09/2019 18:37:12.33 - Info: Found Windows Defender definitions version 1.95.191.0
Mon 09/09/2019 18:37:12.40 - Info: Catalog date: 8/12/2019
Mon 09/09/2019 18:37:12.46 - Info: Medium build date: 09/09/2019
Mon 09/09/2019 18:37:12.50 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Mon 09/09/2019 18:37:12.61 - Info: Disabled screensaver
Mon 09/09/2019 18:37:12.93 - Info: Created temporary power scheme
Mon 09/09/2019 18:37:13.30 - Info: Adjusted power management settings
Mon 09/09/2019 18:38:07.96 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2533623-x64.msu
Mon 09/09/2019 18:38:34.87 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2639308-x64.msu
Mon 09/09/2019 18:38:48.62 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2670838-x64.msu
Mon 09/09/2019 18:38:55.54 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2729094-v2-x64.msu
Mon 09/09/2019 18:39:02.34 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2731771-x64.msu
Mon 09/09/2019 18:39:17.26 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2786081-x64.msu
Mon 09/09/2019 18:39:37.13 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2834140-v2-x64.msu
Mon 09/09/2019 18:39:55.01 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2882822-x64.msu
Mon 09/09/2019 18:40:03.62 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2888049-x64.msu
Mon 09/09/2019 18:40:03.75 - Info: Installed 9 updates
Mon 09/09/2019 18:40:03.86 - Info: Installation successful (Updates pending)
Mon 09/09/2019 18:40:03.93 - Info: Ending WSUS Offline Update

--------------------------------------------------------------------------------

Tue 09/10/2019  8:30:10.62 - Info: Starting WSUS Offline Update v. 11.8
Tue 09/10/2019  8:30:10.66 - Info: Used path "Z:\cmd\" on DOCFXITUSB (user: Gary)
Tue 09/10/2019  8:30:10.71 - Info: Option /updatecpp detected
Tue 09/10/2019  8:30:10.77 - Info: Option /updatercerts detected
Tue 09/10/2019  8:30:10.85 - Info: Option /verify detected
Tue 09/10/2019  8:30:15.49 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Tue 09/10/2019  8:30:15.52 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 09/10/2019  8:30:15.59 - Info: Name: Windows(R) 7, Professional edition
Tue 09/10/2019  8:30:15.64 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Tue 09/10/2019  8:30:15.67 - Info: Partial Product Key: PW487
Tue 09/10/2019  8:30:15.72 - Info: License Status: Initial grace period
Tue 09/10/2019  8:30:15.77 - Info: Time remaining: 41160 minute(s) (28 day(s))
Tue 09/10/2019  8:30:15.81 - Info: Found total physical memory: 12 GB
Tue 09/10/2019  8:30:15.86 - Info: Found Windows Update Agent version 7.5.7601.17514
Tue 09/10/2019  8:30:15.91 - Info: Found Windows Installer version 5.0.7601.17514
Tue 09/10/2019  8:30:15.94 - Info: Found Windows Script Host version 5.8.7601.17514
Tue 09/10/2019  8:30:15.98 - Info: Found Internet Explorer version 8.0.7601.17514
Tue 09/10/2019  8:30:16.03 - Info: Found Microsoft Silverlight version 0.0.0.0
Tue 09/10/2019  8:30:16.08 - Info: Found Remote Desktop Client version 6.1.7601.17514
Tue 09/10/2019  8:30:16.11 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Tue 09/10/2019  8:30:16.16 - Info: Found Windows PowerShell version 2.0
Tue 09/10/2019  8:30:16.20 - Info: Found Microsoft .NET Framework 4 version 0.0.0 (release: )
Tue 09/10/2019  8:30:16.25 - Info: Found Windows Management Framework version 0.0.0.0
Tue 09/10/2019  8:30:16.30 - Info: Found Microsoft Security Essentials version 0.0.0.0
Tue 09/10/2019  8:30:16.33 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Tue 09/10/2019  8:30:16.37 - Info: Found Network Inspection System definitions version 0.0.0.0
Tue 09/10/2019  8:30:16.42 - Info: Found Windows Defender definitions version 1.95.191.0
Tue 09/10/2019  8:30:16.48 - Info: Catalog date: 8/12/2019
Tue 09/10/2019  8:30:16.55 - Info: Medium build date: 09/09/2019
Tue 09/10/2019  8:30:16.59 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Tue 09/10/2019  8:30:16.70 - Info: Disabled screensaver
Tue 09/10/2019  8:30:43.49 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2533623-x64.msu
Tue 09/10/2019  8:30:59.85 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2639308-x64.msu
Tue 09/10/2019  8:31:08.21 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2670838-x64.msu
Tue 09/10/2019  8:31:11.85 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2729094-v2-x64.msu
Tue 09/10/2019  8:31:32.99 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2731771-x64.msu
Tue 09/10/2019  8:31:46.75 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2786081-x64.msu
Tue 09/10/2019  8:31:53.34 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2834140-v2-x64.msu
Tue 09/10/2019  8:32:32.06 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2882822-x64.msu
Tue 09/10/2019  8:32:45.98 - Info: Installed ..\w61-x64\glb\Windows6.1-KB2888049-x64.msu
Tue 09/10/2019  8:32:47.12 - Info: Installed 9 updates
Tue 09/10/2019  8:32:47.23 - Info: Installation successful (Updates pending)
Tue 09/10/2019  8:32:47.29 - Info: Ending WSUS Offline Update

--------------------------------------------------------------------------------

Tue 09/10/2019  8:40:55.49 - Info: Starting WSUS Offline Update v. 11.8
Tue 09/10/2019  8:40:55.57 - Info: Used path "W:\Wsusoffline64bitRun\cmd\" on DOCFXITUSB (user: Gary)
Tue 09/10/2019  8:40:55.62 - Info: Option /updatecpp detected
Tue 09/10/2019  8:40:55.68 - Info: Option /updatercerts detected
Tue 09/10/2019  8:40:55.73 - Info: Option /verify detected
Tue 09/10/2019  8:40:59.96 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Tue 09/10/2019  8:41:00.00 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 09/10/2019  8:41:00.08 - Info: Name: Windows(R) 7, Professional edition
Tue 09/10/2019  8:41:00.11 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Tue 09/10/2019  8:41:00.16 - Info: Partial Product Key: PW487
Tue 09/10/2019  8:41:00.21 - Info: License Status: Initial grace period
Tue 09/10/2019  8:41:00.30 - Info: Time remaining: 41100 minute(s) (28 day(s))
Tue 09/10/2019  8:41:00.35 - Info: Found total physical memory: 12 GB
Tue 09/10/2019  8:41:00.39 - Info: Found Windows Update Agent version 7.5.7601.17514
Tue 09/10/2019  8:41:00.42 - Info: Found Windows Installer version 5.0.7601.17514
Tue 09/10/2019  8:41:00.47 - Info: Found Windows Script Host version 5.8.7601.17514
Tue 09/10/2019  8:41:00.52 - Info: Found Internet Explorer version 8.0.7601.17514
Tue 09/10/2019  8:41:00.56 - Info: Found Microsoft Silverlight version 0.0.0.0

--------------------------------------------------------------------------------

Tue 09/10/2019  8:46:34.28 - Info: Starting WSUS Offline Update v. 11.8
Tue 09/10/2019  8:46:34.34 - Info: Used path "W:\Wsusoffline64bitRun\cmd\" on DOCFXITUSB (user: Gary)
Tue 09/10/2019  8:46:34.41 - Info: Option /updatecpp detected
Tue 09/10/2019  8:46:34.47 - Info: Option /updatercerts detected
Tue 09/10/2019  8:46:34.53 - Info: Option /verify detected
Tue 09/10/2019  8:46:39.65 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Tue 09/10/2019  8:46:39.70 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 09/10/2019  8:46:39.77 - Info: Name: Windows(R) 7, Professional edition
Tue 09/10/2019  8:46:39.80 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Tue 09/10/2019  8:46:39.85 - Info: Partial Product Key: PW487
Tue 09/10/2019  8:46:39.90 - Info: License Status: Initial grace period
Tue 09/10/2019  8:46:39.94 - Info: Time remaining: 41100 minute(s) (28 day(s))
Tue 09/10/2019  8:46:39.99 - Info: Found total physical memory: 12 GB
Tue 09/10/2019  8:46:40.04 - Info: Found Windows Update Agent version 7.5.7601.17514
Tue 09/10/2019  8:46:40.07 - Info: Found Windows Installer version 5.0.7601.17514
Tue 09/10/2019  8:46:40.12 - Info: Found Windows Script Host version 5.8.7601.17514
Tue 09/10/2019  8:46:40.16 - Info: Found Internet Explorer version 8.0.7601.17514
Tue 09/10/2019  8:46:40.21 - Info: Found Microsoft Silverlight version 0.0.0.0
Tue 09/10/2019  8:46:40.24 - Info: Found Remote Desktop Client version 6.1.7601.17514
Tue 09/10/2019  8:46:40.29 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Tue 09/10/2019  8:46:40.33 - Info: Found Windows PowerShell version 2.0
Tue 09/10/2019  8:46:40.38 - Info: Found Microsoft .NET Framework 4 version 0.0.0 (release: )
Tue 09/10/2019  8:46:40.43 - Info: Found Windows Management Framework version 0.0.0.0
Tue 09/10/2019  8:46:40.46 - Info: Found Microsoft Security Essentials version 0.0.0.0
Tue 09/10/2019  8:46:40.51 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Tue 09/10/2019  8:46:40.55 - Info: Found Network Inspection System definitions version 0.0.0.0
Tue 09/10/2019  8:46:40.60 - Info: Found Windows Defender definitions version 1.95.191.0
Tue 09/10/2019  8:46:40.66 - Info: Catalog date: 8/12/2019
Tue 09/10/2019  8:46:40.77 - Info: Medium build date: 09/09/2019
Tue 09/10/2019  8:46:40.82 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Tue 09/10/2019  8:46:40.93 - Info: Disabled screensaver
Tue 09/10/2019  8:49:03.07 - Info: Installed ..\w61-x64\glb\IE11-Windows6.1-x64-en-us.exe
Tue 09/10/2019  8:49:03.18 - Info: Installation successful (Updates pending)
Tue 09/10/2019  8:49:03.26 - Info: Ending WSUS Offline Update

--------------------------------------------------------------------------------

Tue 09/10/2019  9:00:34.90 - Info: Starting WSUS Offline Update v. 11.8
Tue 09/10/2019  9:00:34.95 - Info: Used path "W:\Wsusoffline64bitRun\cmd\" on DOCFXITUSB (user: Gary)
Tue 09/10/2019  9:00:35.00 - Info: Option /updatecpp detected
Tue 09/10/2019  9:00:35.06 - Info: Option /updatercerts detected
Tue 09/10/2019  9:00:35.12 - Info: Option /verify detected
Tue 09/10/2019  9:00:45.54 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Tue 09/10/2019  9:00:52.86 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 09/10/2019  9:00:52.94 - Info: Name: Windows(R) 7, Professional edition
Tue 09/10/2019  9:00:52.98 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Tue 09/10/2019  9:00:53.03 - Info: Partial Product Key: PW487
Tue 09/10/2019  9:00:53.08 - Info: License Status: Initial grace period
Tue 09/10/2019  9:00:53.13 - Info: Time remaining: 41100 minute(s) (28 day(s))
Tue 09/10/2019  9:00:53.16 - Info: Found total physical memory: 12 GB
Tue 09/10/2019  9:00:53.20 - Info: Found Windows Update Agent version 7.5.7601.17514
Tue 09/10/2019  9:00:53.27 - Info: Found Windows Installer version 5.0.7601.17514
Tue 09/10/2019  9:00:53.30 - Info: Found Windows Script Host version 5.8.7601.17514
Tue 09/10/2019  9:00:53.34 - Info: Found Internet Explorer version 8.0.7601.17514
Tue 09/10/2019  9:00:53.39 - Info: Found Microsoft Silverlight version 0.0.0.0
Tue 09/10/2019  9:00:53.44 - Info: Found Remote Desktop Client version 6.1.7601.17514
Tue 09/10/2019  9:00:53.47 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Tue 09/10/2019  9:00:53.52 - Info: Found Windows PowerShell version 2.0
Tue 09/10/2019  9:00:53.56 - Info: Found Microsoft .NET Framework 4 version 0.0.0 (release: )
Tue 09/10/2019  9:00:53.59 - Info: Found Windows Management Framework version 0.0.0.0
Tue 09/10/2019  9:00:53.64 - Info: Found Microsoft Security Essentials version 0.0.0.0
Tue 09/10/2019  9:00:53.67 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Tue 09/10/2019  9:00:53.72 - Info: Found Network Inspection System definitions version 0.0.0.0
Tue 09/10/2019  9:00:53.75 - Info: Found Windows Defender definitions version 1.95.191.0
Tue 09/10/2019  9:00:53.81 - Info: Catalog date: 8/12/2019
Tue 09/10/2019  9:00:53.89 - Info: Medium build date: 09/09/2019
Tue 09/10/2019  9:00:53.95 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Tue 09/10/2019  9:00:58.44 - Info: Disabled screensaver
Tue 09/10/2019  9:01:07.77 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Tue 09/10/2019  9:01:09.08 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Tue 09/10/2019  9:01:09.21 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Tue 09/10/2019  9:01:09.32 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Tue 09/10/2019  9:01:09.44 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Tue 09/10/2019  9:01:09.54 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Tue 09/10/2019  9:01:09.71 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Tue 09/10/2019  9:01:09.80 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Tue 09/10/2019  9:01:09.93 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Tue 09/10/2019  9:01:10.05 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Tue 09/10/2019  9:01:10.16 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Tue 09/10/2019  9:01:10.29 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Tue 09/10/2019  9:01:10.38 - Info: Installed ..\win\glb\MicRooCerAut_2010-06-23.crl
Tue 09/10/2019  9:01:10.49 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Tue 09/10/2019  9:01:10.58 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Tue 09/10/2019  9:01:11.77 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Tue 09/10/2019  9:01:11.83 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Tue 09/10/2019  9:01:44.00 - Info: Stopping service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:01:46.88 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Tue 09/10/2019  9:01:49.27 - Info: Service 'wuauserv' reached state 'Stopped'
Tue 09/10/2019  9:01:49.30 - Info: Stopped service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:01:50.52 - Info: Starting service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:01:50.63 - Info: Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)
Tue 09/10/2019  9:01:54.12 - Info: Service 'wuauserv' reached state 'Running'
Tue 09/10/2019  9:01:54.92 - Info: Started service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:02:25.51 - Info: Installed ..\w61-x64\glb\windows6.1-kb3172605-x64_2bb9bc55f347eee34b1454b50c436eb6fd9301fc.msu
Tue 09/10/2019  9:02:25.60 - Info: Installed 1 updates
Tue 09/10/2019  9:02:25.71 - Info: Installation successful (Updates pending)
Tue 09/10/2019  9:02:25.80 - Info: Ending WSUS Offline Update

--------------------------------------------------------------------------------

Tue 09/10/2019  9:10:48.11 - Info: Starting WSUS Offline Update v. 11.8
Tue 09/10/2019  9:10:48.14 - Info: Used path "W:\Wsusoffline64bitRun\cmd\" on DOCFXITUSB (user: Gary)
Tue 09/10/2019  9:10:48.19 - Info: Option /updatecpp detected
Tue 09/10/2019  9:10:48.25 - Info: Option /updatercerts detected
Tue 09/10/2019  9:10:48.33 - Info: Option /verify detected
Tue 09/10/2019  9:10:53.69 - Info: Found Microsoft Windows version 6.1.7601.24384 (w61 x64 enu sp1)
Tue 09/10/2019  9:10:53.76 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 09/10/2019  9:10:53.85 - Info: Name: Windows(R) 7, Professional edition
Tue 09/10/2019  9:10:53.91 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Tue 09/10/2019  9:10:53.96 - Info: Partial Product Key: PW487
Tue 09/10/2019  9:10:54.00 - Info: License Status: Initial grace period
Tue 09/10/2019  9:10:54.05 - Info: Time remaining: 41100 minute(s) (28 day(s))
Tue 09/10/2019  9:10:54.10 - Info: Found total physical memory: 12 GB
Tue 09/10/2019  9:10:54.13 - Info: Found Windows Update Agent version 7.5.7601.17514
Tue 09/10/2019  9:10:54.18 - Info: Found Windows Installer version 5.0.7601.17514
Tue 09/10/2019  9:10:54.22 - Info: Found Windows Script Host version 5.8.7601.17514
Tue 09/10/2019  9:10:54.27 - Info: Found Internet Explorer version 8.0.7601.17514
Tue 09/10/2019  9:10:54.30 - Info: Found Microsoft Silverlight version 0.0.0.0
Tue 09/10/2019  9:10:54.35 - Info: Found Remote Desktop Client version 6.1.7601.17514
Tue 09/10/2019  9:10:54.39 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Tue 09/10/2019  9:10:54.44 - Info: Found Windows PowerShell version 2.0
Tue 09/10/2019  9:10:54.47 - Info: Found Microsoft .NET Framework 4 version 0.0.0 (release: )
Tue 09/10/2019  9:10:54.52 - Info: Found Windows Management Framework version 0.0.0.0
Tue 09/10/2019  9:10:54.57 - Info: Found Microsoft Security Essentials version 0.0.0.0
Tue 09/10/2019  9:10:54.61 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Tue 09/10/2019  9:10:54.66 - Info: Found Network Inspection System definitions version 0.0.0.0
Tue 09/10/2019  9:10:54.69 - Info: Found Windows Defender definitions version 1.95.191.0
Tue 09/10/2019  9:10:54.75 - Info: Catalog date: 8/12/2019
Tue 09/10/2019  9:10:56.94 - Info: Medium build date: 09/09/2019
Tue 09/10/2019  9:10:56.98 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Tue 09/10/2019  9:10:57.12 - Info: Disabled screensaver
Tue 09/10/2019  9:10:57.41 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Tue 09/10/2019  9:10:57.55 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Tue 09/10/2019  9:10:57.69 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Tue 09/10/2019  9:10:57.83 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Tue 09/10/2019  9:10:57.97 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Tue 09/10/2019  9:10:58.11 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Tue 09/10/2019  9:10:58.25 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Tue 09/10/2019  9:10:58.40 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Tue 09/10/2019  9:10:58.56 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Tue 09/10/2019  9:10:58.68 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Tue 09/10/2019  9:10:58.90 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Tue 09/10/2019  9:10:59.04 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Tue 09/10/2019  9:10:59.18 - Info: Installed ..\win\glb\MicRooCerAut_2010-06-23.crl
Tue 09/10/2019  9:10:59.34 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Tue 09/10/2019  9:10:59.46 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Tue 09/10/2019  9:10:59.61 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Tue 09/10/2019  9:10:59.65 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Tue 09/10/2019  9:11:00.17 - Info: Stopping service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:11:01.34 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Tue 09/10/2019  9:11:01.52 - Info: Service 'wuauserv' reached state 'Stopped'
Tue 09/10/2019  9:11:01.56 - Info: Stopped service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:11:01.73 - Info: Starting service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:11:01.80 - Info: Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)
Tue 09/10/2019  9:11:05.42 - Info: Service 'wuauserv' reached state 'Running'
Tue 09/10/2019  9:11:05.47 - Info: Started service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:14:16.18 - Info: Listed ids of missing updates
Tue 09/10/2019  9:14:41.47 - Info: Listed ids of installed updates
Tue 09/10/2019  9:14:42.42 - Info: Listed update files
Tue 09/10/2019  9:14:43.81 - Info: Stopping service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:14:47.79 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Tue 09/10/2019  9:14:48.82 - Info: Service 'wuauserv' reached state 'Stopped'
Tue 09/10/2019  9:14:48.85 - Info: Stopped service 'Windows Update' (wuauserv)
Tue 09/10/2019  9:15:13.81 - Warning: Installation of ..\w61-x64\glb\Windows6.1-KB2506014-x64.msu  failed (errorlevel: 2)
Tue 09/10/2019  9:15:15.94 - Info: Installed 1 updates
Tue 09/10/2019  9:15:16.07 - Info: Restored screensaver setting
Tue 09/10/2019  9:15:16.16 - Info: Activated previous power scheme
Tue 09/10/2019  9:15:17.26 - Info: Deleted temporary power scheme
Tue 09/10/2019  9:15:17.36 - Info: Installation successful
Tue 09/10/2019  9:15:17.43 - Info: Ending WSUS Offline Update


What can I do to fix windows updates?

Thanks,
Docfxit
Last edited by Dalai on 10.09.2019, 18:58, edited 1 time in total.
Reason: Corrected typo in topic title
Docfxit
 
Posts: 10
Joined: 10.11.2017, 19:52

Re: Windows update fails

Postby Dalai » 10.09.2019, 19:12

Please check if KB3172605 is installed in the List of installed updates. Did you reboot after the first batch of updates was installed?

Regards
Dalai
Dalai
 
Posts: 910
Joined: 12.07.2016, 21:00

Re: Windows update fails

Postby Docfxit » 10.09.2019, 21:46

Thanks for the reply...

KB3172605 is not installed.

The link has an image of all the updates installed:
https://ibb.co/DbTkDFW

After running Wsus many times I expected over 100 updates.

Thanks,
Docfxit
Docfxit
 
Posts: 10
Joined: 10.11.2017, 19:52

Re: Windows update fails

Postby Dalai » 11.09.2019, 02:24

Disable Windows Update with the method mentioned on my site (only disable WU, nothing else, don't install anything) and reboot the system afterwards. Then install KB3172605 by double-clicking on the MSU file with that KB number in wsusoffline\client\w61-x64 directory, and post the results here. Watch the boot and logon carefully. There's a chance that the changes are rolled back.

Regards
Dalai
Dalai
 
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Joined: 12.07.2016, 21:00

Re: Windows update fails

Postby Docfxit » 11.09.2019, 03:03

Thank you for the reply...

I'm guessing you wanted me to Disable Automatic Updates. It was disabled.

When installing KB3172605 by double-clicking on the MSU file, This link shows the error I get:
https://ibb.co/275m6R3


I tried to upload an attachment but I got an error saying:
"Sorry, the board attachment quota has been reached."
I'm guessing a new member has zero quota?
If the admin of this board has a reason for zero quota, that's great.
If the admin would like to allow attachments:
admin panel
general
attachment settings

Thank you,
Docfxit
Docfxit
 
Posts: 10
Joined: 10.11.2017, 19:52

Re: Windows update fails

Postby Dalai » 11.09.2019, 03:49

Docfxit wrote:I'm guessing you wanted me to Disable Automatic Updates. It was disabled.

Correct, and OK, but I didn't know the condition/settings on your system.

When installing KB3172605 by double-clicking on the MSU file, This link shows the error I get:
https://ibb.co/275m6R3

Interesting: "The system cannot find the path specified." Please do the following: open a command prompt, type "set" (without quotes) and post the output here. (You can copy with the mouse, if quick edit mode is disabled via right mouse click.)

Do you use a dual/multi boot system? If so, which boot manager do you use?

I tried to upload an attachment but I got an error saying:
"Sorry, the board attachment quota has been reached."

Not sure if this is intentional. I uploaded an attachment over two years ago (the only one so far), but IIRC the forum was transferred to another provider some time ago. Anyway, as long as uploading to a third party site and posting links to it works, I don't complain.

Regards
Dalai
Dalai
 
Posts: 910
Joined: 12.07.2016, 21:00

Re: Windows update fails

Postby Docfxit » 11.09.2019, 05:09

Thank you for answering all my questions.

I don't use a dual/multi boot system.

Code: Select all
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Administrator\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=DOCFXITUSB
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Administrator
LOCALAPPDATA=C:\Users\Administrator\AppData\Local
LOGONSERVER=\\DOCFXITUSB
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 61 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=3d04
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\;C:\Programs\AutoIt3\AutoItX
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\ADMINI~1\AppData\Local\Temp
TMP=C:\Users\ADMINI~1\AppData\Local\Temp
USERDOMAIN=DocfxitUSB
USERNAME=Administrator
USERPROFILE=C:\Users\Administrator
windir=C:\Windows
windows_tracing_flags=3
windows_tracing_logfile=C:\BVTBin\Tests\installpackage\csilogfile.log


I turned off Windows Defender.
I have run sfc /scannow
I ran Microsoft Fixit 50202
I ran Windows Repair All In One ver. 4.5.5 in safe mode twice

Thank you,
Docfxit
Docfxit
 
Posts: 10
Joined: 10.11.2017, 19:52

Re: Windows update fails

Postby Dalai » 11.09.2019, 15:51

Unfortunately it looks fine so far. I thought some environment variable was not set or to some weird value, but it doesn't look like that. Note to self: "set | clip" would have been easier; no need to select and copy anything manually.

Well, then it's necessary to dig deeper. Please compress C:\Windows\WindowsUpdate.log (with e.g. ZIP, RAR, 7Z), upload it somewhere and link to it here. There must be a reason why the installation of KB3172605 fails, and since that update is a prerequisite for everything else, you won't be able to install newer updates...

Regards
Dalai
Dalai
 
Posts: 910
Joined: 12.07.2016, 21:00

Re: Windows update fails

Postby Docfxit » 11.09.2019, 16:46

Great thing to know.
"set | clip"
I've never seen that before.

I don't have a file C:\Windows\WindowsUpdate.log
I can see all hidden and system files.
Docfxit
 
Posts: 10
Joined: 10.11.2017, 19:52

Re: Windows update fails

Postby Dalai » 11.09.2019, 18:22

Docfxit wrote:"set | clip"
I've never seen that before.

clip is a command that allows everything in the pipe before itself to be put in the clipboard. So any output - "set" in this case - is copied to the clipboard, making things easier.

I don't have a file C:\Windows\WindowsUpdate.log

This file must be there! Otherwise there's something really wrong on your system. If your Windows is installed on a drive different from C: you have to look there.

If the log really doesn't exist I suggest you do a
Code: Select all
chkdsk /f /v %SystemDrive%
in an elevated command prompt (i.e. CMD running as administrator). Note that you have to reboot the system to execute the file-system check of the system/Windows partition.

Regards
Dalai
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