Reboot loop issue

Reboot loop issue

Postby Wobuffet3 » 29.08.2019, 23:41

Heya. I made an account just to report this oddity.
I'm using Windows 7 Ultimate SP1 64-bit. I ran a few updates in the past using WSUS without issue (using the reboot and recall function), but the other day I tried another and it got stuck in a reboot loop. "Windows is loading files..." and then the bios splash screen, over and over forever. After trying a few things out (that all proved to be absolutely useless) I decided to try enabling "ultra fast startup" in my bios. That got me logged in to the temp account WSUS sets up, and the updates continued as normal. But when they were done and it was time to restart, it sent me to the startup repair screen. Sometimes it failed, sometimes it was a success, but almost every time I restarted it brought me to this screen. When it succeeded, it brought me back to the WSUS account and started the previous process over. I googled around and was brought to this old topic (viewtopic.php?f=4&t=3258) that proved extremely useful. I ran the .cmd it said to, and it allowed me to log into my normal account, and I immediately came here to write this.
Is there anything I should be wary of? I want to make a system restore point, but first I want to rid myself of any potential useless bloat, like uninstalled updates or whatever else. The power options, for example. I had to switch that back to my default. Or maybe I'm just fretting over nothing. I don't know too much about any of this stuff.
Anyway, I just wanted to make this weird thing known to the developers or whoever reports to them. Cheers!
Wobuffet3
 
Posts: 4
Joined: 29.08.2019, 23:04

Re: Reboot loop issue

Postby aker » 30.08.2019, 00:06

"Windows is loading files" sounds like Windows is trying to boot into startup repair.
This can be caused by e.g. missing files, required for Windows to boot, or just, if it fails to boot up more than 3 times.

Before the startup repair-screen came up the first time, did Windows crash with a BSOD (aka "Blue Screen Of Death")? If yes: what error did it mention?

If changing a BIOS setting made Windows boot, it sounds more like, that Windows dislikes some BIOS behaviour... (Maybe this was introduced by an update, maybe not...; I cannot tell for sure)

It would be helpful, if you could provide the last two or three parts of C:\Windows\wsusofflineupdate.log [post them in "Code"-tags]. Then we can take a look at the update, which might have caused this.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 3316
Joined: 02.03.2011, 15:32
Location: %SystemRoot%\System32\Boot\winload.efi

Re: Reboot loop issue

Postby Wobuffet3 » 30.08.2019, 00:15

Before the startup repair-screen came up the first time, did Windows crash with a BSOD (aka "Blue Screen Of Death")? If yes: what error did it mention?

Nope, nothing out of the ordinary happened until it started to loop.
I did remove the battery to reset my bios at someone else's suggestion, but that didn't do anything as far as I'm aware.

I put the entire file, most of it is from today.
Code: Select all
--------------------------------------------------------------------------------

Fri 08/23/2019 17:19:30.49 - Info: Starting WSUS Offline Update v. 11.8
Fri 08/23/2019 17:19:30.50 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: Zach)
Fri 08/23/2019 17:19:30.51 - Info: Option /updatecpp detected
Fri 08/23/2019 17:19:30.53 - Info: Option /updatercerts detected
Fri 08/23/2019 17:19:30.56 - Info: Option /instwmf detected
Fri 08/23/2019 17:19:30.58 - Info: Option /seconly detected
Fri 08/23/2019 17:19:30.60 - Info: Option /verify detected
Fri 08/23/2019 17:19:30.62 - Info: Option /autoreboot detected
Fri 08/23/2019 17:19:33.17 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Fri 08/23/2019 17:19:33.18 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Fri 08/23/2019 17:19:33.20 - Info: Name: Windows(R) 7, Ultimate edition
Fri 08/23/2019 17:19:33.21 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Fri 08/23/2019 17:19:33.22 - Info: Partial Product Key: RP24C
Fri 08/23/2019 17:19:33.23 - Info: License Status: Licensed
Fri 08/23/2019 17:19:33.24 - Info: Found total physical memory: 16 GB
Fri 08/23/2019 17:19:33.25 - Info: Found Windows Update Agent version 7.6.7601.23806
Fri 08/23/2019 17:19:33.26 - Info: Found Windows Installer version 5.0.7601.24407
Fri 08/23/2019 17:19:33.27 - Info: Found Windows Script Host version 5.8.9600.19356
Fri 08/23/2019 17:19:33.28 - Info: Found Internet Explorer version 9.11.9600.19356
Fri 08/23/2019 17:19:33.29 - Info: Found Microsoft Silverlight version 0.0.0.0
Fri 08/23/2019 17:19:33.30 - Info: Found Remote Desktop Client version 6.1.7601.18540
Fri 08/23/2019 17:19:33.31 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Fri 08/23/2019 17:19:33.32 - Info: Found Windows PowerShell version 2.0
Fri 08/23/2019 17:19:33.33 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Fri 08/23/2019 17:19:33.33 - Info: Found Windows Management Framework version 0.0.0.0
Fri 08/23/2019 17:19:33.34 - Info: Found Microsoft Security Essentials version 0.0.0.0
Fri 08/23/2019 17:19:33.35 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Fri 08/23/2019 17:19:33.36 - Info: Found Network Inspection System definitions version 0.0.0.0
Fri 08/23/2019 17:19:33.37 - Info: Found Windows Defender definitions version 1.95.191.0
Fri 08/23/2019 17:19:33.39 - Info: Catalog date: 8/12/2019
Fri 08/23/2019 17:19:33.40 - Info: Medium build date: 08/23/2019
Fri 08/23/2019 17:19:33.41 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Fri 08/23/2019 17:19:33.44 - Info: Disabled screensaver
Fri 08/23/2019 17:19:33.52 - Info: Created temporary power scheme
Fri 08/23/2019 17:19:33.69 - Info: Adjusted power management settings
Fri 08/23/2019 17:19:41.00 - Info: Installed ..\cpp\vcredist2019_x64.exe
Fri 08/23/2019 17:19:41.05 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Fri 08/23/2019 17:19:41.07 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Fri 08/23/2019 17:19:41.09 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Fri 08/23/2019 17:19:41.11 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Fri 08/23/2019 17:19:41.14 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Fri 08/23/2019 17:19:41.16 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Fri 08/23/2019 17:19:41.18 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Fri 08/23/2019 17:19:41.20 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Fri 08/23/2019 17:19:41.23 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Fri 08/23/2019 17:19:41.25 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Fri 08/23/2019 17:19:41.27 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Fri 08/23/2019 17:19:41.29 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Fri 08/23/2019 17:19:41.31 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Fri 08/23/2019 17:19:41.33 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Fri 08/23/2019 17:19:41.35 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Fri 08/23/2019 17:20:36.52 - Info: Installed ..\w61-x64\glb\Win7AndW2K8R2-KB3191566-x64.zip
Fri 08/23/2019 17:20:36.54 - Info: Installed 1 updates
Fri 08/23/2019 17:20:36.55 - Info: Saved Winlogon registry hive
Fri 08/23/2019 17:20:36.56 - Info: Suppressed Winlogon Legal Notice
Fri 08/23/2019 17:20:36.57 - Info: Saved System policies registry hive
Fri 08/23/2019 17:20:36.59 - Info: WSUS Offline Update was started from a local drive (C:)
Fri 08/23/2019 17:20:36.59 - Info: Prepared recall directory
Fri 08/23/2019 17:20:38.95 - Info: Created WOUTempAdmin account
Fri 08/23/2019 17:20:38.96 - Info: Registered recall
Fri 08/23/2019 17:20:39.39 - Info: Adjusted boot sequence for next reboot
Fri 08/23/2019 17:20:39.42 - Info: Ending WSUS Offline Update


--------------------------------------------------------------------------------

Fri 08/23/2019 17:21:57.60 - Info: Starting WSUS Offline Update v. 11.8
Fri 08/23/2019 17:21:57.60 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: WOUTempAdmin)
Fri 08/23/2019 17:21:57.62 - Info: Option /verify detected
Fri 08/23/2019 17:21:57.63 - Info: Option /updatecpp detected
Fri 08/23/2019 17:21:57.65 - Info: Option /updatercerts detected
Fri 08/23/2019 17:21:57.67 - Info: Option /instwmf detected
Fri 08/23/2019 17:21:57.68 - Info: Option /autoreboot detected
Fri 08/23/2019 17:21:57.70 - Info: Option /seconly detected
Fri 08/23/2019 17:22:01.35 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Fri 08/23/2019 17:22:01.35 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Fri 08/23/2019 17:22:01.37 - Info: Name: Windows(R) 7, Ultimate edition
Fri 08/23/2019 17:22:01.37 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Fri 08/23/2019 17:22:01.38 - Info: Partial Product Key: RP24C
Fri 08/23/2019 17:22:01.38 - Info: License Status: Licensed
Fri 08/23/2019 17:22:01.39 - Info: Found total physical memory: 16 GB
Fri 08/23/2019 17:22:01.40 - Info: Found Windows Update Agent version 7.6.7601.23806
Fri 08/23/2019 17:22:01.40 - Info: Found Windows Installer version 5.0.7601.24407
Fri 08/23/2019 17:22:01.41 - Info: Found Windows Script Host version 5.8.9600.19356
Fri 08/23/2019 17:22:01.41 - Info: Found Internet Explorer version 9.11.9600.19356
Fri 08/23/2019 17:22:01.42 - Info: Found Microsoft Silverlight version 0.0.0.0
Fri 08/23/2019 17:22:01.42 - Info: Found Remote Desktop Client version 6.1.7601.18540
Fri 08/23/2019 17:22:01.43 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Fri 08/23/2019 17:22:01.43 - Info: Found Windows PowerShell version 2.0
Fri 08/23/2019 17:22:01.44 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Fri 08/23/2019 17:22:01.44 - Info: Found Windows Management Framework version 5.1.14409.1005
Fri 08/23/2019 17:22:01.45 - Info: Found Microsoft Security Essentials version 0.0.0.0
Fri 08/23/2019 17:22:01.46 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Fri 08/23/2019 17:22:01.46 - Info: Found Network Inspection System definitions version 0.0.0.0
Fri 08/23/2019 17:22:01.47 - Info: Found Windows Defender definitions version 1.95.191.0
Fri 08/23/2019 17:22:01.48 - Info: Catalog date: 8/12/2019
Fri 08/23/2019 17:22:01.49 - Info: Medium build date: 08/23/2019
Fri 08/23/2019 17:22:01.49 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Fri 08/23/2019 17:22:01.52 - Info: Disabled screensaver
Fri 08/23/2019 17:22:01.57 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Fri 08/23/2019 17:22:01.60 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Fri 08/23/2019 17:22:01.63 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Fri 08/23/2019 17:22:01.65 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Fri 08/23/2019 17:22:01.68 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Fri 08/23/2019 17:22:01.71 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Fri 08/23/2019 17:22:01.73 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Fri 08/23/2019 17:22:01.75 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Fri 08/23/2019 17:22:01.78 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Fri 08/23/2019 17:22:01.80 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Fri 08/23/2019 17:22:01.83 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Fri 08/23/2019 17:22:01.85 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Fri 08/23/2019 17:22:01.87 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Fri 08/23/2019 17:22:01.89 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Fri 08/23/2019 17:22:01.91 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Fri 08/23/2019 17:22:01.92 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Fri 08/23/2019 17:22:09.06 - Info: Starting service 'Windows Update' (wuauserv)
Fri 08/23/2019 17:22:09.08 - Info: Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)
Fri 08/23/2019 17:22:11.17 - Info: Service 'wuauserv' reached state 'Running'
Fri 08/23/2019 17:22:11.17 - Info: Started service 'Windows Update' (wuauserv)
8/23/2019 5:26:24 PM,00 - Info: Hid update kb3205402
8/23/2019 5:26:24 PM,00 - Info: Hid update kb4038777
8/23/2019 5:26:24 PM,00 - Info: Hid update kb4507420
8/23/2019 5:26:24 PM,00 - Info: Hid update kb4512506
Fri 08/23/2019 17:26:24.87 - Info: Listed ids of missing updates
Fri 08/23/2019 17:26:30.63 - Info: Listed ids of installed updates
Fri 08/23/2019 17:26:30.97 - Warning: Update kb4507411 (id: 106cdb86-48da-4e3d-8331-e1eee8b3adb6) not found
Fri 08/23/2019 17:26:30.97 - Info: Skipped update kb890830 (Malicious Software Removal Tool) due to matching black list entry
Fri 08/23/2019 17:26:31.39 - Info: Listed update files
Fri 08/23/2019 17:26:31.44 - Info: Stopping service 'Windows Update' (wuauserv)
Fri 08/23/2019 17:26:31.46 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Fri 08/23/2019 17:26:33.55 - Info: Service 'wuauserv' reached state 'Stopped'
Fri 08/23/2019 17:26:33.55 - Info: Stopped service 'Windows Update' (wuauserv)
Fri 08/23/2019 17:26:54.00 - Info: Installed ..\w61-x64\glb\windows6.1-kb4506976-x64_b40bffac52457b4e71be0fbc75b6e9a9e70ac2b9.cab
Fri 08/23/2019 17:27:15.14 - Info: Installed ..\dotnet\x64-glb\ndp48-kb4506956-x64_913bc7543132dff3699607276e3964524dc29833.exe
Fri 08/23/2019 17:27:20.35 - Info: Installed ..\w61-x64\glb\windows6.1-kb3163245-x64_3d153f7f57ab0de34a89760a40d6d138647a4f51.cab
Fri 08/23/2019 17:27:38.16 - Info: Installed ..\w61-x64\glb\windows6.1-kb4025337-x64_86dd9e1f9321f654a6a1aeb2fc57180990d0ca6b.cab
Fri 08/23/2019 17:27:56.25 - Info: Installed ..\w61-x64\glb\windows6.1-kb4467106-x64_711ed6995f7e607769eba61163226b6535e8a0cc.cab
Fri 08/23/2019 17:28:05.17 - Info: Installed ..\w61-x64\glb\windows6.1-kb4501226-x64_7a2375fe704d6d8a3f6b9b866ed12ba45385f46c.cab


--------------------------------------------------------------------------------

Thu 08/29/2019 16:51:50.40 - Info: Starting WSUS Offline Update v. 11.8
Thu 08/29/2019 16:51:50.40 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: WOUTempAdmin)
Thu 08/29/2019 16:51:50.40 - Info: Option /verify detected
Thu 08/29/2019 16:51:50.42 - Info: Option /updatecpp detected
Thu 08/29/2019 16:51:50.43 - Info: Option /updatercerts detected
Thu 08/29/2019 16:51:50.45 - Info: Option /instwmf detected
Thu 08/29/2019 16:51:50.47 - Info: Option /autoreboot detected
Thu 08/29/2019 16:51:50.48 - Info: Option /seconly detected
Thu 08/29/2019 16:51:55.33 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Thu 08/29/2019 16:51:55.33 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Thu 08/29/2019 16:51:55.35 - Info: Name: Windows(R) 7, Ultimate edition
Thu 08/29/2019 16:51:55.36 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Thu 08/29/2019 16:51:55.36 - Info: Partial Product Key: RP24C
Thu 08/29/2019 16:51:55.36 - Info: License Status: Licensed
Thu 08/29/2019 16:51:55.38 - Info: Found total physical memory: 16 GB
Thu 08/29/2019 16:51:55.38 - Info: Found Windows Update Agent version 7.6.7601.23806
Thu 08/29/2019 16:51:55.38 - Info: Found Windows Installer version 5.0.7601.24407
Thu 08/29/2019 16:51:55.40 - Info: Found Windows Script Host version 5.8.9600.19356
Thu 08/29/2019 16:51:55.40 - Info: Found Internet Explorer version 9.11.9600.19356
Thu 08/29/2019 16:51:55.40 - Info: Found Microsoft Silverlight version 0.0.0.0
Thu 08/29/2019 16:51:55.41 - Info: Found Remote Desktop Client version 6.1.7601.18540
Thu 08/29/2019 16:51:55.41 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Thu 08/29/2019 16:51:55.43 - Info: Found Windows PowerShell version 2.0
Thu 08/29/2019 16:51:55.43 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Thu 08/29/2019 16:51:55.43 - Info: Found Windows Management Framework version 5.1.14409.1005
Thu 08/29/2019 16:51:55.44 - Info: Found Microsoft Security Essentials version 0.0.0.0
Thu 08/29/2019 16:51:55.44 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Thu 08/29/2019 16:51:55.44 - Info: Found Network Inspection System definitions version 0.0.0.0
Thu 08/29/2019 16:51:55.46 - Info: Found Windows Defender definitions version 1.95.191.0
Thu 08/29/2019 16:51:55.47 - Info: Catalog date: 8/12/2019
Thu 08/29/2019 16:51:55.47 - Info: Medium build date: 08/23/2019
Thu 08/29/2019 16:51:55.49 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Thu 08/29/2019 16:51:55.50 - Info: Disabled screensaver
Thu 08/29/2019 16:51:55.57 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Thu 08/29/2019 16:51:55.58 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Thu 08/29/2019 16:51:55.61 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 16:51:55.65 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Thu 08/29/2019 16:51:55.68 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 16:51:55.69 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 16:51:55.72 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 16:51:55.74 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Thu 08/29/2019 16:51:55.77 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Thu 08/29/2019 16:51:55.80 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 16:51:55.82 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Thu 08/29/2019 16:51:55.83 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 16:51:55.86 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 16:51:55.88 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 16:51:55.89 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Thu 08/29/2019 16:51:55.91 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Thu 08/29/2019 16:52:03.09 - Info: Starting service 'Windows Update' (wuauserv)
Thu 08/29/2019 16:52:03.10 - Info: Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)
Thu 08/29/2019 16:52:05.19 - Info: Service 'wuauserv' reached state 'Running'
Thu 08/29/2019 16:52:05.19 - Info: Started service 'Windows Update' (wuauserv)
8/29/2019 4:56:55 PM,00 - Info: Hid update kb4034664
8/29/2019 4:56:55 PM,00 - Info: Hid update kb4471987
8/29/2019 4:56:55 PM,00 - Info: Hid update kb4507449
Thu 08/29/2019 16:56:56.30 - Info: Listed ids of missing updates
Thu 08/29/2019 16:57:02.01 - Info: Listed ids of installed updates
Thu 08/29/2019 16:57:02.33 - Info: Skipped update kb890830 (Malicious Software Removal Tool) due to matching black list entry
Thu 08/29/2019 16:57:02.49 - Info: Listed update files
Thu 08/29/2019 16:57:02.55 - Info: Stopping service 'Windows Update' (wuauserv)
Thu 08/29/2019 16:57:02.55 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Thu 08/29/2019 16:57:04.64 - Info: Service 'wuauserv' reached state 'Stopped'
Thu 08/29/2019 16:57:04.64 - Info: Stopped service 'Windows Update' (wuauserv)


--------------------------------------------------------------------------------

Thu 08/29/2019 17:05:49.51 - Info: Starting WSUS Offline Update v. 11.8
Thu 08/29/2019 17:05:49.51 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: WOUTempAdmin)
Thu 08/29/2019 17:05:49.52 - Info: Option /verify detected
Thu 08/29/2019 17:05:49.52 - Info: Option /updatecpp detected
Thu 08/29/2019 17:05:49.54 - Info: Option /updatercerts detected
Thu 08/29/2019 17:05:49.56 - Info: Option /instwmf detected
Thu 08/29/2019 17:05:49.57 - Info: Option /autoreboot detected
Thu 08/29/2019 17:05:49.59 - Info: Option /seconly detected
Thu 08/29/2019 17:05:55.20 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Thu 08/29/2019 17:05:55.20 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Thu 08/29/2019 17:05:55.22 - Info: Name: Windows(R) 7, Ultimate edition
Thu 08/29/2019 17:05:55.22 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Thu 08/29/2019 17:05:55.23 - Info: Partial Product Key: RP24C
Thu 08/29/2019 17:05:55.23 - Info: License Status: Licensed
Thu 08/29/2019 17:05:55.23 - Info: Found total physical memory: 16 GB
Thu 08/29/2019 17:05:55.25 - Info: Found Windows Update Agent version 7.6.7601.23806
Thu 08/29/2019 17:05:55.25 - Info: Found Windows Installer version 5.0.7601.24407
Thu 08/29/2019 17:05:55.25 - Info: Found Windows Script Host version 5.8.9600.19356
Thu 08/29/2019 17:05:55.26 - Info: Found Internet Explorer version 9.11.9600.19356
Thu 08/29/2019 17:05:55.26 - Info: Found Microsoft Silverlight version 0.0.0.0
Thu 08/29/2019 17:05:55.26 - Info: Found Remote Desktop Client version 6.1.7601.18540
Thu 08/29/2019 17:05:55.28 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Thu 08/29/2019 17:05:55.28 - Info: Found Windows PowerShell version 2.0
Thu 08/29/2019 17:05:55.28 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Thu 08/29/2019 17:05:55.30 - Info: Found Windows Management Framework version 5.1.14409.1005
Thu 08/29/2019 17:05:55.30 - Info: Found Microsoft Security Essentials version 0.0.0.0
Thu 08/29/2019 17:05:55.30 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Thu 08/29/2019 17:05:55.31 - Info: Found Network Inspection System definitions version 0.0.0.0
Thu 08/29/2019 17:05:55.31 - Info: Found Windows Defender definitions version 1.95.191.0
Thu 08/29/2019 17:05:55.33 - Info: Catalog date: 8/12/2019
Thu 08/29/2019 17:05:55.34 - Info: Medium build date: 08/23/2019
Thu 08/29/2019 17:05:55.34 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Thu 08/29/2019 17:05:55.37 - Info: Disabled screensaver
Thu 08/29/2019 17:05:55.44 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Thu 08/29/2019 17:05:55.47 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Thu 08/29/2019 17:05:55.50 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:05:55.53 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Thu 08/29/2019 17:05:55.55 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:05:55.58 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:05:55.61 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:05:55.62 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Thu 08/29/2019 17:05:55.65 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Thu 08/29/2019 17:05:55.67 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:05:55.70 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Thu 08/29/2019 17:05:55.72 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:05:55.75 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:05:55.76 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:05:55.78 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Thu 08/29/2019 17:05:55.80 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Thu 08/29/2019 17:06:02.71 - Info: Starting service 'Windows Update' (wuauserv)
Thu 08/29/2019 17:06:02.72 - Info: Waiting for service 'wuauserv' to reach state 'Running' (timeout: 60s)
Thu 08/29/2019 17:06:04.81 - Info: Service 'wuauserv' reached state 'Running'
Thu 08/29/2019 17:06:04.81 - Info: Started service 'Windows Update' (wuauserv)
8/29/2019 5:10:20 PM,00 - Info: Hid update kb4025341
8/29/2019 5:10:20 PM,00 - Info: Hid update kb4457918
8/29/2019 5:10:20 PM,00 - Info: Hid update kb4503292
Thu 08/29/2019 17:10:21.29 - Info: Listed ids of missing updates
Thu 08/29/2019 17:10:27.10 - Info: Listed ids of installed updates
Thu 08/29/2019 17:10:27.46 - Info: Skipped update kb890830 (Malicious Software Removal Tool) due to matching black list entry
Thu 08/29/2019 17:10:27.61 - Info: Listed update files
Thu 08/29/2019 17:10:27.67 - Info: Stopping service 'Windows Update' (wuauserv)
Thu 08/29/2019 17:10:27.67 - Info: Waiting for service 'wuauserv' to reach state 'Stopped' (timeout: 180s)
Thu 08/29/2019 17:10:29.76 - Info: Service 'wuauserv' reached state 'Stopped'
Thu 08/29/2019 17:10:29.76 - Info: Stopped service 'Windows Update' (wuauserv)


--------------------------------------------------------------------------------

Thu 08/29/2019 17:40:16.60 - Info: Starting WSUS Offline Update v. 11.8
Thu 08/29/2019 17:40:16.60 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: WOUTempAdmin)
Thu 08/29/2019 17:40:16.62 - Info: Option /verify detected
Thu 08/29/2019 17:40:16.62 - Info: Option /updatecpp detected
Thu 08/29/2019 17:40:16.63 - Info: Option /updatercerts detected
Thu 08/29/2019 17:40:16.65 - Info: Option /instwmf detected
Thu 08/29/2019 17:40:16.67 - Info: Option /autoreboot detected
Thu 08/29/2019 17:40:16.68 - Info: Option /seconly detected
Thu 08/29/2019 17:40:19.80 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Thu 08/29/2019 17:40:19.80 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Thu 08/29/2019 17:40:19.82 - Info: Name: Windows(R) 7, Ultimate edition
Thu 08/29/2019 17:40:19.82 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Thu 08/29/2019 17:40:19.83 - Info: Partial Product Key: RP24C
Thu 08/29/2019 17:40:19.83 - Info: License Status: Licensed
Thu 08/29/2019 17:40:19.83 - Info: Found total physical memory: 16 GB
Thu 08/29/2019 17:40:19.85 - Info: Found Windows Update Agent version 7.6.7601.23806
Thu 08/29/2019 17:40:19.85 - Info: Found Windows Installer version 5.0.7601.24407
Thu 08/29/2019 17:40:19.85 - Info: Found Windows Script Host version 5.8.9600.19356
Thu 08/29/2019 17:40:19.86 - Info: Found Internet Explorer version 9.11.9600.19356
Thu 08/29/2019 17:40:19.86 - Info: Found Microsoft Silverlight version 0.0.0.0
Thu 08/29/2019 17:40:19.86 - Info: Found Remote Desktop Client version 6.1.7601.18540
Thu 08/29/2019 17:40:19.88 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Thu 08/29/2019 17:40:19.88 - Info: Found Windows PowerShell version 2.0
Thu 08/29/2019 17:40:19.88 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Thu 08/29/2019 17:40:19.90 - Info: Found Windows Management Framework version 5.1.14409.1005
Thu 08/29/2019 17:40:19.90 - Info: Found Microsoft Security Essentials version 0.0.0.0
Thu 08/29/2019 17:40:19.90 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Thu 08/29/2019 17:40:19.91 - Info: Found Network Inspection System definitions version 0.0.0.0
Thu 08/29/2019 17:40:19.91 - Info: Found Windows Defender definitions version 1.95.191.0
Thu 08/29/2019 17:40:19.93 - Info: Catalog date: 8/12/2019
Thu 08/29/2019 17:40:19.93 - Info: Medium build date: 08/23/2019
Thu 08/29/2019 17:40:19.94 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Thu 08/29/2019 17:40:19.96 - Info: Disabled screensaver
Thu 08/29/2019 17:40:20.02 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Thu 08/29/2019 17:40:20.05 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Thu 08/29/2019 17:40:20.08 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:40:20.10 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Thu 08/29/2019 17:40:20.13 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:40:20.16 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:40:20.18 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:40:20.21 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Thu 08/29/2019 17:40:20.22 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Thu 08/29/2019 17:40:20.25 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:40:20.27 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Thu 08/29/2019 17:40:20.30 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:40:20.32 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:40:20.33 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:40:20.36 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Thu 08/29/2019 17:40:20.36 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found


--------------------------------------------------------------------------------

Thu 08/29/2019 17:48:37.34 - Info: Starting WSUS Offline Update v. 11.8
Thu 08/29/2019 17:48:37.36 - Info: Used path "C:\Users\Zach\Desktop\wsusoffline\client\cmd\" on ZACH-PC (user: WOUTempAdmin)
Thu 08/29/2019 17:48:37.36 - Info: Option /verify detected
Thu 08/29/2019 17:48:37.37 - Info: Option /updatecpp detected
Thu 08/29/2019 17:48:37.39 - Info: Option /updatercerts detected
Thu 08/29/2019 17:48:37.40 - Info: Option /instwmf detected
Thu 08/29/2019 17:48:37.42 - Info: Option /autoreboot detected
Thu 08/29/2019 17:48:37.44 - Info: Option /seconly detected
Thu 08/29/2019 17:48:41.44 - Info: Found Microsoft Windows version 6.1.7601.24441 (w61 x64 enu sp1)
Thu 08/29/2019 17:48:41.44 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Thu 08/29/2019 17:48:41.46 - Info: Name: Windows(R) 7, Ultimate edition
Thu 08/29/2019 17:48:41.48 - Info: Description: Windows Operating System - Windows(R) 7, RETAIL channel
Thu 08/29/2019 17:48:41.48 - Info: Partial Product Key: RP24C
Thu 08/29/2019 17:48:41.49 - Info: License Status: Licensed
Thu 08/29/2019 17:48:41.49 - Info: Found total physical memory: 16 GB
Thu 08/29/2019 17:48:41.49 - Info: Found Windows Update Agent version 7.6.7601.23806
Thu 08/29/2019 17:48:41.51 - Info: Found Windows Installer version 5.0.7601.24407
Thu 08/29/2019 17:48:41.51 - Info: Found Windows Script Host version 5.8.9600.19356
Thu 08/29/2019 17:48:41.51 - Info: Found Internet Explorer version 9.11.9600.19356
Thu 08/29/2019 17:48:41.52 - Info: Found Microsoft Silverlight version 0.0.0.0
Thu 08/29/2019 17:48:41.52 - Info: Found Remote Desktop Client version 6.1.7601.18540
Thu 08/29/2019 17:48:41.54 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
Thu 08/29/2019 17:48:41.54 - Info: Found Windows PowerShell version 2.0
Thu 08/29/2019 17:48:41.54 - Info: Found Microsoft .NET Framework 4 version 4.8.03761 (release: 528049)
Thu 08/29/2019 17:48:41.55 - Info: Found Windows Management Framework version 5.1.14409.1005
Thu 08/29/2019 17:48:41.55 - Info: Found Microsoft Security Essentials version 0.0.0.0
Thu 08/29/2019 17:48:41.55 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
Thu 08/29/2019 17:48:41.57 - Info: Found Network Inspection System definitions version 0.0.0.0
Thu 08/29/2019 17:48:41.57 - Info: Found Windows Defender definitions version 1.95.191.0
Thu 08/29/2019 17:48:41.58 - Info: Catalog date: 8/12/2019
Thu 08/29/2019 17:48:41.58 - Info: Medium build date: 08/23/2019
Thu 08/29/2019 17:48:41.60 - Info: Medium supports Microsoft Windows (w61 x64 glb)
Thu 08/29/2019 17:48:41.62 - Info: Disabled screensaver
Thu 08/29/2019 17:48:41.68 - Info: Installed ..\win\glb\MicRooCerAut2011_2011_03_22.crt
Thu 08/29/2019 17:48:41.71 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crt
Thu 08/29/2019 17:48:41.74 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:48:41.77 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crt
Thu 08/29/2019 17:48:41.80 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crt
Thu 08/29/2019 17:48:41.82 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:48:41.85 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crt
Thu 08/29/2019 17:48:41.88 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crt
Thu 08/29/2019 17:48:41.91 - Info: Installed ..\win\glb\Microsoft ECC Product Root Certificate Authority 2018.crl
Thu 08/29/2019 17:48:41.94 - Info: Installed ..\win\glb\Microsoft ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:48:41.97 - Info: Installed ..\win\glb\Microsoft ECC TS Root Certificate Authority 2018.crl
Thu 08/29/2019 17:48:42.01 - Info: Installed ..\win\glb\Microsoft EV ECC Root Certificate Authority 2017.crl
Thu 08/29/2019 17:48:42.02 - Info: Installed ..\win\glb\Microsoft EV RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:48:42.05 - Info: Installed ..\win\glb\Microsoft RSA Root Certificate Authority 2017.crl
Thu 08/29/2019 17:48:42.08 - Info: Installed ..\win\glb\Microsoft Time Stamp Root Certificate Authority 2014.crl
Thu 08/29/2019 17:48:42.10 - Warning: Windows Defender definition file (..\wddefs\x64-glb\mpas-fe.exe) not found
Thu 08/29/2019 17:51:27.66 - Info: Unregistered recall
Thu 08/29/2019 17:51:27.66 - Info: Disabled autologon
Thu 08/29/2019 17:51:27.66 - Info: Restored Winlogon registry hive
Thu 08/29/2019 17:51:27.68 - Info: Restored System policies registry hive
Thu 08/29/2019 17:51:27.71 - Info: Registered deletion of WOUTempAdmin profile ("C:\Users\WOUTempAdmin")
Thu 08/29/2019 17:51:27.71 - Info: Deleted registry reference to WOUTempAdmin profile
Thu 08/29/2019 17:51:27.74 - Info: Registered deletion of recall directory
Thu 08/29/2019 17:51:30.08 - Info: Deleted WOUTempAdmin account
Wobuffet3
 
Posts: 4
Joined: 29.08.2019, 23:04

Re: Reboot loop issue

Postby Dalai » 30.08.2019, 01:31

Please make sure to disable Automatic reboot on system failure (first via F8 and the boot menu, then via the System properties). Otherwise you won't see any BSODs because the system immediately reboots itself!

Regards
Dalai
Dalai
 
Posts: 910
Joined: 12.07.2016, 21:00

Re: Reboot loop issue

Postby Wobuffet3 » 30.08.2019, 01:39

first via F8 and the boot menu, then via the System properties

I did that in system properties, but the F8 thing doesn't work. I disabled that using a guide from some place and I'm not sure where I put it.
Wobuffet3
 
Posts: 4
Joined: 29.08.2019, 23:04

Re: Reboot loop issue

Postby boco » 31.08.2019, 00:33

Holding down Shift and rebooting might work.
Microsoft update catalog: http://catalog.update.microsoft.com/v7/site/
Windows Install media download: https://support.microsoft.com/en-us/help/15088/windows-create-installation-media
boco
 
Posts: 2183
Joined: 24.11.2009, 17:00
Location: Germany

Re: Reboot loop issue

Postby aker » 31.08.2019, 00:36

Please open an administrative command prompt and enter
Code: Select all
bcdedit

And post the result here.

I‘ve got an idea, where to search.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 3316
Joined: 02.03.2011, 15:32
Location: %SystemRoot%\System32\Boot\winload.efi

Re: Reboot loop issue

Postby Wobuffet3 » 31.08.2019, 00:46

Here ya go. No idea what any of this is, haha.
Image
Wobuffet3
 
Posts: 4
Joined: 29.08.2019, 23:04

Re: Reboot loop issue

Postby aker » 01.09.2019, 00:59

I'll try to clean up all F8-blocking stuff from your BCD, first please create a backup (in an administrative cmd):
Code: Select all
bcdedit /export "<your backup path>\BCD"


Then run these commands to clean the BCD (also in an administrative cmd) [read the explaination before doing any of these commands]:
Code: Select all
bcdedit /deletevalue numproc
bcdedit /deletevalue quietboot
bcdedit /deletevalue usefirmwarepcisettings

Some explaination:
"numproc" just limits the processor cores to use; if you want Windows to use all of them, this value shouldn't be set [if you intentionally limited the number of processor cores, skip this command].
"quietboot" is able to disable a lot of stuff related to the boot manager; even if it is set to "No" I'd recommend you to remove it [MS also describes, that this could cause massive misbehaviour on EFI boot managers].
"usefirmwarepcisettings" disables the hardware buffer management for PCI devices of the BIOS/UEFI. If you didn't intentionally set this value, it's better to remove it [often set by some tuning tools].

Please also post the content of:
Code: Select all
bcdedit /enum {globalsettings}
bcdedit /enum {bootloadersettings}


Then try again to access the F8-menu.
Tip: access the boot device selector of your BIOS/UEFI, select "Windows Boot Manager", press Enter and immediately press F8.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 3316
Joined: 02.03.2011, 15:32
Location: %SystemRoot%\System32\Boot\winload.efi


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