Windows 7 32bit unsupported O.S.

Windows 7 32bit unsupported O.S.

Postby MichC » 17.03.2018, 12:18

Hello everyone, I' m a new user.
I am using Windows 7 32 bit on an old laptop. I downloaded the last version of WSUS. I downloaded all the updates without problem. The problem is that when I run the updater installer (even with administrative privlege) I get this:
Code: Select all
ERROR Unsupported Operating System <x86>.

I tryed to run "sfc/ scannow" and it says that there are some corrupted files in my pc but it can't fix them. Anyway here is the log (https://drive.google.com/open?id=1LUsmq ... dFIDk945Pz)

I think there is a way to force the launch of the updates. I could run them manually but I need to know the exact order to avoid dependencies error ecc :(
MichC
 
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Re: Windows 7 32bit unsupported O.S.

Postby Dalai » 17.03.2018, 17:48

Please run wsusoffline\client\cmd\DetermineSystemProperties.vbs and post the contents of WOUSystemProperties.txt on your desktop after doing so. Also: Did you disable any important services like WMI, WSH (Windows Scripting Host) or similar, like by using any tweaking tool?

Regards
Dalai
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Re: Windows 7 32bit unsupported O.S.

Postby MichC » 17.03.2018, 19:41

Dalai wrote:Please run wsusoffline\client\cmd\DetermineSystemProperties.vbs and post the contents of WOUSystemProperties.txt on your desktop after doing so. Also: Did you disable any important services like WMI, WSH (Windows Scripting Host) or similar, like by using any tweaking tool?
Dalai

Thanks for the help,
Code: Select all
Line: 404
Char 1
Error: the executable program that this service is configured to run in does not implement the service
Code: 8007043B
Source: null

A friend of mine installed a lighter version of Windows 7 so I don't know if something really important is missing.
Anyway I opened "services" and I noticed that the "wmi" service is running but I can't find any "Windows scripting host". What is the exact name of this last service?
MichC
 
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Re: Windows 7 32bit unsupported O.S.

Postby Dalai » 17.03.2018, 21:13

MichC wrote:A friend of mine installed a lighter version of Windows 7 so I don't know if something really important is missing.

Well, it's obvious that something important is missing. You should ask your friend about what he removed from the installation.

[...] but I can't find any "Windows scripting host". What is the exact name of this last service?

WSH is not a service but it can be disabled via registry (don't know where exactly, but I'm sure any search engine can answer that).

Anyway: WMI, WSH, DISM and some other components are essential for WSUS Offline to work. Also note that some components might even need others to work correctly.

Regards
Dalai
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Re: Windows 7 32bit unsupported O.S.

Postby aker » 17.03.2018, 22:34

This sounds like some WMI-problem.

The script is failing at this line:
Code: Select all
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\.\root\cimv2")


Could you post a list of all disabled services on the target machine?
Please also post the output of the command
Code: Select all
sc queryex winmgmt
.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
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Re: Windows 7 32bit unsupported O.S.

Postby MichC » 18.03.2018, 00:37

Dalai wrote:
MichC wrote:A friend of mine installed a lighter version of Windows 7 so I don't know if something really important is missing.

Well, it's obvious that something important is missing. You should ask your friend about what he removed from the installation.

[...] but I can't find any "Windows scripting host". What is the exact name of this last service?

WSH is not a service but it can be disabled via registry (don't know where exactly, but I'm sure any search engine can answer that).

Anyway: WMI, WSH, DISM and some other components are essential for WSUS Offline to work. Also note that some components might even need others to work correctly.

Regards
Dalai

Thanks for the reply. Here all the services on my machine : https://drive.google.com/open?id=1-up2o ... RUu1Lps9SS
MichC
 
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Re: Windows 7 32bit unsupported O.S.

Postby MichC » 18.03.2018, 00:44

aker wrote:This sounds like some WMI-problem.

The script is failing at this line:
Code: Select all
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\.\root\cimv2")


Could you post a list of all disabled services on the target machine?
Please also post the output of the command
Code: Select all
sc queryex winmgmt
.

Thanks for the reply. Here is the result of the command
Code: Select all
TYPE: 20 WIN32_SHARE_PROCESS
STATE: 1 STOPPED
WIN32_EXIT_CODE: 0 <0x0>
SERVICE_EXIT_CODE :0 <0>
CHECKPOINT: 0x0
WAIT_HINT: 0x0
PID: 0
FLAGS: 0


If i try to start the WMI service I get this
Code: Select all
1083 error: the executable program that this service is configured to run in does not implement the service
MichC
 
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Re: Windows 7 32bit unsupported O.S.

Postby boco » 18.03.2018, 05:31

The service has dependencies:

DCOM Server Process Launcher
RPC Endpoint Mapper

Those need to be running (or at least not be disabled), too.
Microsoft update catalog: http://catalog.update.microsoft.com/v7/site/
Windows Install media download: https://support.microsoft.com/en-us/help/15088/windows-create-installation-media
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Re: Windows 7 32bit unsupported O.S.

Postby MichC » 18.03.2018, 09:05

boco wrote:The service has dependencies:

DCOM Server Process Launcher
RPC Endpoint Mapper

Those need to be running (or at least not be disabled), too.

As you can see from my screenshots these services are running, I don't know why the script doesn't work :(
MichC
 
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Re: Windows 7 32bit unsupported O.S.

Postby boco » 18.03.2018, 09:41

I cannot see the screenshot, as I don't visit Google sites. You could have attached the screenshot here.

Clearly, the cause is one component that's disabled or missing in your Windows 7 installation. DCOM, WMI and WSH are services/components that tweakers or "Lite" OS like to disable. But they are essential to WOU.
Microsoft update catalog: http://catalog.update.microsoft.com/v7/site/
Windows Install media download: https://support.microsoft.com/en-us/help/15088/windows-create-installation-media
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