wsusoffline insists to install KB2506014

wsusoffline insists to install KB2506014

Postby georgeman » 14.08.2017, 20:02

I have tested wsusoffline on several Win7-x64 computers, on most of them the installation of KB2506014 fails:

Code: Select all
14/08/2017 12:38:50,56 - Warning: Installation of ..\w61-x64\glb\Windows6.1-KB2506014-x64.msu  failed (errorlevel: -2145124329)


Windows Update does not offer to install this update, and manually installing the MSU returns "This patch does not apply to this system".

Is there any "proper" solution, besides blacklisting that update?

Best regards!
georgeman
 
Posts: 8
Joined: 11.08.2017, 18:51

Re: wsusoffline insists to install KB2506014

Postby aker » 14.08.2017, 20:56

Does it get installed after "Listing ids of missing updates..."?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 2765
Joined: 02.03.2011, 15:32

Re: wsusoffline insists to install KB2506014

Postby georgeman » 14.08.2017, 22:08

Yes, this is the full log:

Code: Select all
14/08/2017 12:33:40,10 - Info: Starting WSUS Offline Update (v. 11.0.1)
14/08/2017 12:33:40,10 - Info: Used path "Z:\software\WSUS Offline Update\client\cmd\cmd\" on SISTEMAS04 (user: SISTEMAS04$)
14/08/2017 12:33:40,11 - Info: Option /verify detected
14/08/2017 12:33:40,85 - Info: Option /updatecpp detected
14/08/2017 12:33:41,57 - Info: Option /updatetsc detected
14/08/2017 12:33:49,62 - Info: Found Microsoft Windows version 6.1.7601.23864 (w61 x64 esn sp1)
14/08/2017 12:33:49,64 - Info: Found Microsoft Windows Software Licensing Management Tool info...
14/08/2017 12:33:49,64 - Info: Nombre: Windows(R) 7, Professional edition
14/08/2017 12:33:49,64 - Info: Descripci¢n: Windows Operating System - Windows(R) 7, OEM_SLP channel
14/08/2017 12:33:49,64 - Info: Clave de producto parcial: 7TP9F
14/08/2017 12:33:49,64 - Info: Estado de la licencia: con licencia
14/08/2017 12:33:49,70 - Info: Found total physical memory: 6 GB
14/08/2017 12:33:49,70 - Info: Found Windows Update Agent version 7.6.7601.23806
14/08/2017 12:33:49,70 - Info: Found Windows Installer version 5.0.7601.23593
14/08/2017 12:33:49,70 - Info: Found Windows Script Host version 5.8.9600.18763
14/08/2017 12:33:49,70 - Info: Found Internet Explorer version 9.11.9600.18762
14/08/2017 12:33:49,72 - Info: Found Microsoft Silverlight version 0.0.0.0
14/08/2017 12:33:49,72 - Info: Found Remote Desktop Client version 6.3.9600.16415
14/08/2017 12:33:49,72 - Info: Found Microsoft .NET Framework 3.5 version 3.5.30729.5420
14/08/2017 12:33:49,72 - Info: Found Windows PowerShell version 2.0
14/08/2017 12:33:49,73 - Info: Found Microsoft .NET Framework 4 version 4.7.02053 (release: 460805)
14/08/2017 12:33:49,73 - Info: Found Windows Management Framework version 0.0.0.0
14/08/2017 12:33:49,75 - Info: Found Microsoft Security Essentials version 0.0.0.0
14/08/2017 12:33:49,75 - Info: Found Microsoft Security Essentials definitions version 0.0.0.0
14/08/2017 12:33:49,75 - Info: Found Network Inspection System definitions version 0.0.0.0
14/08/2017 12:33:49,77 - Info: Found Windows Defender definitions version 1.95.191.0
14/08/2017 12:33:49,77 - Info: Found Microsoft Office 2010 Word version 14.0.7182.5000 (o2k10 x86 enu sp2)
14/08/2017 12:33:49,80 - Info: Medium build date: 09/08/2017
14/08/2017 12:33:49,84 - Info: Medium supports Microsoft Windows (w61 x64 glb)
14/08/2017 12:33:49,88 - Info: Medium supports Microsoft Office (ofc enu)
14/08/2017 12:33:50,14 - Info: Disabled screensaver
14/08/2017 12:33:50,56 - Info: Created temporary power scheme
14/08/2017 12:33:51,41 - Info: Adjusted power management settings
14/08/2017 12:34:29,81 - Info: Stopping service 'Windows Update' (wuauserv)
14/08/2017 12:34:29,92 - Warning: Stopping of service 'Windows Update' (wuauserv) failed
14/08/2017 12:34:30,83 - Info: Starting service 'Windows Update' (wuauserv)
14/08/2017 12:34:31,64 - Info: Waiting for service 'wuauserv' to reach state 'RUNNING' (timeout: 60s)
14/08/2017 12:34:31,66 - Info: Service 'wuauserv' reached state 'RUNNING'
14/08/2017 12:34:30,88 - Info: Started service 'Windows Update' (wuauserv)
14/08/2017 12:38:29,84 - Info: Listed ids of missing updates
14/08/2017 12:38:38,75 - Info: Listed ids of installed updates
14/08/2017 12:38:39,96 - Info: Skipped update kb890830 (Malicious Software Removal Tool) due to matching black list entry
14/08/2017 12:38:40,71 - Info: Listed update files
14/08/2017 12:38:41,45 - Info: Stopping service 'Windows Update' (wuauserv)
14/08/2017 12:38:42,22 - Info: Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)
14/08/2017 12:38:42,22 - Info: Service 'wuauserv' reached state 'STOPPED'
14/08/2017 12:38:41,50 - Info: Stopped service 'Windows Update' (wuauserv)
14/08/2017 12:38:50,56 - Warning: Installation of ..\w61-x64\glb\Windows6.1-KB2506014-x64.msu  failed (errorlevel: -2145124329)
14/08/2017 12:38:50,70 - Info: Installed 1 updates
14/08/2017 12:38:51,60 - Info: Restored screensaver setting
14/08/2017 12:38:51,65 - Info: Activated previous power scheme
14/08/2017 12:38:51,83 - Info: Deleted temporary power scheme
14/08/2017 12:38:50,89 - Info: Installation successful
14/08/2017 12:38:52,73 - Info: Ending WSUS Offline Update
georgeman
 
Posts: 8
Joined: 11.08.2017, 18:51

Re: wsusoffline insists to install KB2506014

Postby aker » 15.08.2017, 08:50

Could you redownload the package from here
http://www.catalog.update.microsoft.com/Search.aspx?q=kb2506014
and retry installing it manually?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 2765
Joined: 02.03.2011, 15:32

Re: wsusoffline insists to install KB2506014

Postby georgeman » 16.08.2017, 23:26

That was the first thing I tried, it returns "The update does not apply to this system".

Any other ideas?
georgeman
 
Posts: 8
Joined: 11.08.2017, 18:51

Re: wsusoffline insists to install KB2506014

Postby aker » 17.08.2017, 09:57

Could you provide me a list of the installed updates BEFORE wsusou ran?
To get one:
- press Windows Key + R
- enter "appwiz.cpl" (without quotes)
- press "OK"
- in the upper left corner press "List installed updates"
- sort the updates by their installation date
- create a list or a few screenshots showing all windows updates installed before you first ran wsusou.
I'll try to reproduce this insided a virtual machine.

Which edition of Windows 7 do you run?

Also please post a copy of C:\Windows\Logs\CBS\CBS.log this way:
- reboot the computer (to clear old events from the log)
- open an administrative command prompt
- enter this command:
Code: Select all
dism /Online /Add-Package /PackagePath:"<path to wsusou>\w61-x64\glb\Windows6.1-KB2506014-x64.msu"

Replace "<path to wsusou>" with your path to wsusou's client folder.
- DO NOT REBOOT
- Then updaload the new copy of C:\Windows\Logs\CBS\CBS.log and post a link here
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
Posts: 2765
Joined: 02.03.2011, 15:32

Re: wsusoffline insists to install KB2506014

Postby georgeman » 31.08.2017, 18:37

Sorry for the delay. I guess M$ had messed up the catalog or something, because now after updating wsusoffline, it works fine.

Thanks for your support!
georgeman
 
Posts: 8
Joined: 11.08.2017, 18:51


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