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Determination of os properties

PostPosted: 14.04.2017, 17:33
by ingvare
I have made several attempt to use the pogram to update my English W10 Pro. I made it in 2 steps. Downloading and applöying
Download OK
Installing gives me message: "Determination of os properties failed"

I stored all updates in a folder on disk and run the uodateinstaller.exe found in the same folder

Re: Determination of os properties

PostPosted: 14.04.2017, 20:57
by aker
Please manually run .\client\cmd\DetermineSystemsProperties.vbs and post the error message. If it creates a file "WOUSystemProperties.txt" on your desktop post its content, too.

Re: Determination of os properties

PostPosted: 14.04.2017, 21:13
by ingvare
Line 404
Char 1
Error: The specified service does not exist as an installed service

Re: Determination of os properties

PostPosted: 15.04.2017, 17:11
by aker
Looks like some kind of damaged WMI...
Try this in an admin-cmd:
Code: Select all
sc query winmgmt


Also you can try :arrow: https://www.microsoft.com/en-us/download/details.aspx?id=7684

Re: Determination of os properties

PostPosted: 18.04.2017, 08:47
by linsi
Hi!

I have a similar error on a Server 2008R2. But it seems, the service is running properly.

Any hints?

Best,

linsi

Code: Select all
Starting WSUS Offline Update (v. 10.9.2) at  8:58:01,11...
Checking user's privileges...
Determining system's properties...

ERROR: Unsupported Operating System ( x64).

Ending WSUS Offline Update at  8:58:12,74...

Z:\Program\Instkit\WSUS Offline\wsusoffline\client\cmd>sc query winmgmt

SERVICE_NAME: winmgmt
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

Z:\Program\Instkit\WSUS Offline\wsusoffline\client\cmd>cscript DetermineSystemPr
operties.vbs
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

Z:\Program\Instkit\WSUS Offline\wsusoffline\client\cmd\DetermineSystemProperties
.vbs(404, 1) (null): 0x80041002


Z:\Program\Instkit\WSUS Offline\wsusoffline\client\cmd>

Re: Determination of os properties

PostPosted: 18.04.2017, 15:08
by Dalai
@linsi
According to the WMI error code list the error 0x80041002 you're getting means
Code: Select all
WBEM_E_NOT_FOUND
    2147749890 (0x80041002)
    Object cannot be found.

So the service may be running, but the WMI repository is somehow corrupted. Unfortunately I don't know any solution to this, but be sure to wait for others to reply here since they might have deeper insights than me. Maybe it's enough to re-register some DLL or something, but that's just a wild guess.

Regards
Dalai