Installing KB3188732 is looping forever on Win8.1?

Installing KB3188732 is looping forever on Win8.1?

Postby pstein » 26.03.2017, 15:48

I want to install all security updates (only) on a 64bit Win 8.1 system.

Everything worked fine so far until it gets to the installation of KB3188732.

WSUS telles me "Installation successful. Please reboot"

See attached snapshot.

After reboot I restarted UpdateInstaller ......and KB3188732 is installed again with the prompt "Please reboot...."

Why is this update never fisnished and commited?

Similarly the same happens on another computer when updating Win 7 64bit with KB3204805

So there must be a bug in WSUS

Peter
Attachments
KB3204805 Installation successful. Please reboot Win 7.png
(60.09 KiB) Not downloaded yet
KB3188732 Installation successful. Please reboot Win 8.1.png
(16.63 KiB) Not downloaded yet
pstein
 
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Re: Installing KB3188732 is looping forever on Win8.1?

Postby aker » 26.03.2017, 23:18

Could you post the content of C:\Windows\wsusofflineupdate.log here?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to keep or sell it.
aker

WSUS Offline Update „Community Edition“
https://gitlab.com/wsusoffline/wsusoffline/-/releases
aker
 
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Re: Installing KB3188732 is looping forever on Win8.1?

Postby boco » 26.03.2017, 23:20

WOU only tells Windows Update to install patches. Later, it queries the install state of the patches. If Windows Update then tells lies (or has rolled back the update on reboot), WOU cannot do anything about it as WU says it's not installed.

Try to install that update manually and reboot. Does it show an error? Does it after reboot still count as missing?
Microsoft update catalog: http://catalog.update.microsoft.com/v7/site/
Windows Install media download: https://support.microsoft.com/en-us/help/15088/windows-create-installation-media
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