Windows 10 Not Updating

Windows 10 Not Updating

Postby Joemama » 23.03.2017, 19:39

I recently updated to version 10.9.2 and updated the flash drives I use to put WSUS on. After doing so, it will no longer update Windows 10 systems.

I will perform a clean install of Windows 10, simply activate Windows, then disconnect the network and attempt to update Windows via my WSUS flash drive, but only 1 update ever gets installed. This is the same process I have always done, but it used to actually install updates.

Here is the log file, hoping someone can tell me what is happening.

Thanks.

Thu 03/23/2017 13:18:07.47 - Info: Starting WSUS Offline Update (v. 10.9.2)
Thu 03/23/2017 13:18:07.49 - Info: Used path "E:\cmd\" on SAMSUNG (user: Owner)
Thu 03/23/2017 13:18:07.50 - Info: Option /updatecpp detected
Thu 03/23/2017 13:18:07.52 - Info: Option /autoreboot detected
Thu 03/23/2017 13:18:07.55 - Info: Option /shutdown detected
Thu 03/23/2017 13:18:10.99 - Info: Found Microsoft Windows version 10.0.14393.0 (w100 x64 enu sp0)
Thu 03/23/2017 13:18:11.00 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Thu 03/23/2017 13:18:11.00 - Info: Name: Windows(R), Core edition
Thu 03/23/2017 13:18:11.00 - Info: Description: Windows(R) Operating System, RETAIL channel
Thu 03/23/2017 13:18:11.00 - Info: Partial Product Key: 8HVX7
Thu 03/23/2017 13:18:11.00 - Info: License Status: Licensed
Thu 03/23/2017 13:18:11.05 - Info: Found total physical memory: 4 GB
Thu 03/23/2017 13:18:11.05 - Info: Found Windows Update Agent version 10.0.14393.0
Thu 03/23/2017 13:18:11.05 - Info: Found Windows Installer version 5.0.14393.0
Thu 03/23/2017 13:18:11.07 - Info: Found Windows Script Host version 5.812.10240.16384
Thu 03/23/2017 13:18:11.07 - Info: Found Internet Explorer version 9.11.14393.0
Thu 03/23/2017 13:18:11.07 - Info: Found Microsoft Silverlight version 0.0.0.0
Thu 03/23/2017 13:18:11.07 - Info: Found Remote Desktop Client version 10.0.14393.0
Thu 03/23/2017 13:18:11.08 - Info: Found Microsoft .NET Framework 3.5 version 0.0.0.0
Thu 03/23/2017 13:18:11.16 - Info: Found Windows PowerShell version 2.0
Thu 03/23/2017 13:18:11.18 - Info: Found Microsoft .NET Framework 4 version 4.6.01586
Thu 03/23/2017 13:18:11.19 - Info: Found Windows Management Framework version 5.1.14393.0
Thu 03/23/2017 13:18:11.21 - Info: Found Windows Defender definitions version 1.221.14.0
Thu 03/23/2017 13:18:11.22 - Info: Medium build date: 03/23/2017
Thu 03/23/2017 13:18:11.24 - Info: Medium supports Microsoft Windows (w100 x64 glb)
Thu 03/23/2017 13:18:11.39 - Info: Disabled screensaver
Thu 03/23/2017 13:18:11.88 - Info: Created temporary power scheme
Thu 03/23/2017 13:18:12.97 - Info: Adjusted power management settings
Thu 03/23/2017 13:18:13.02 - Warning: Windows Defender definition file (..\msse\x64-glb\mpam-fex64.exe) not found
Thu 03/23/2017 13:18:13.32 - Info: Stopping service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:18:13.36 - Info: Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)
Thu 03/23/2017 13:18:13.36 - Info: Service 'wuauserv' reached state 'STOPPED'
Thu 03/23/2017 13:18:13.33 - Info: Stopped service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:18:15.55 - Info: Starting service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:18:15.58 - Info: Waiting for service 'wuauserv' to reach state 'RUNNING' (timeout: 60s)
Thu 03/23/2017 13:18:15.60 - Info: Service 'wuauserv' reached state 'RUNNING'
Thu 03/23/2017 13:18:15.57 - Info: Started service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:18:25.41 - Info: Listed ids of missing updates
Thu 03/23/2017 13:18:26.93 - Info: Listed ids of installed updates
Thu 03/23/2017 13:18:27.10 - Info: Listed update files
Thu 03/23/2017 13:18:27.15 - Info: Stopping service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:18:27.19 - Info: Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)
Thu 03/23/2017 13:18:27.19 - Info: Service 'wuauserv' reached state 'STOPPED'
Thu 03/23/2017 13:18:27.16 - Info: Stopped service 'Windows Update' (wuauserv)
Thu 03/23/2017 13:19:24.13 - Info: Installed ..\w100-x64\glb\windows10.0-kb4013418-x64_b7165b95be791aeb025135efe60e00db2800c5c6.msu
Thu 03/23/2017 13:19:24.20 - Info: Installed 1 updates
Thu 03/23/2017 13:19:24.23 - Info: Restored screensaver setting
Thu 03/23/2017 13:19:24.34 - Info: Activated previous power scheme
Thu 03/23/2017 13:19:24.68 - Info: Deleted temporary power scheme
Thu 03/23/2017 13:19:24.99 - Info: Ending WSUS Offline Update
Joemama
 
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Re: Windows 10 Not Updating

Postby aker » 23.03.2017, 23:52

Windows 10 updates are cumulative. So just one update gets installed.
Please check the Windows version: Press the Windows-Key & R, enter "winver" (without quotes) and check the version. Which one does it show?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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Re: Windows 10 Not Updating

Postby Joemama » 24.03.2017, 20:31

Version 1607 (OS Build 14393.0)
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Re: Windows 10 Not Updating

Postby aker » 25.03.2017, 00:02

Which folders do exist in "C:\Windows\servicing\Versions"?
Please post the content of C:\Windows\Logs\CBS.log (you will have to upload the logfile somewhere and post a link here). [Do this before going to the next line]
In .\client\w100-x64\glb should be a file named "Windows10.0-KB4013418-x64*.msu", where * is a placeholder; please try to install it. What happens?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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Re: Windows 10 Not Updating

Postby Joemama » 27.03.2017, 21:42

Sorry for delay in responding.

I installed Windows 10 from scratch today on a system so I could get before and after answers to your questions.

After installing Windows, before doing any updates of any kind, I have the following information:

Which folders do exist in "C:\Windows\servicing\Versions"? - 10.0.14393.0
Please post the content of C:\Windows\Logs\CBS.log - http://www.insuredimage.com/jttest/CBS-Pre.log


After running the WSUS update flash drive, and it installing only 1 update again, I have the following information:

Which folders do exist in "C:\Windows\servicing\Versions"? - 10.0.14393.0 and 10.0.14393.1051
Please post the content of C:\Windows\Logs\CBS.log - http://www.insuredimage.com/jttest/CBS-Post.log

I then ran the "Windows10.0-KB4013418-x64*.msu" file from the flash drive, and it informed the the update was already installed.

Thanks
Joemama
 
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Joined: 23.03.2017, 19:33

Re: Windows 10 Not Updating

Postby aker » 28.03.2017, 05:43

Does wsusou work as expected now?
It should update Windows to version 14393.969 (as far as I know, might be a close number but it should be greater than .900).
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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Re: Windows 10 Not Updating

Postby Joemama » 28.03.2017, 17:24

Just ran it on the same system again this morning (The system I clean installed Win 10 yesterday, then ran WSUS and it installed 1 update) and this is the log file it output:

Tue 03/28/2017 11:26:04.34 - Info: Starting WSUS Offline Update (v. 10.9.2)
Tue 03/28/2017 11:26:04.34 - Info: Used path "E:\cmd\" on DESKTOP-G8OOJ6D (user: Owner)
Tue 03/28/2017 11:26:04.34 - Info: Option /updatecpp detected
Tue 03/28/2017 11:26:04.36 - Info: Option /autoreboot detected
Tue 03/28/2017 11:26:04.39 - Info: Option /shutdown detected
Tue 03/28/2017 11:26:08.28 - Info: Found Microsoft Windows version 10.0.14393.0 (w100 x64 enu sp0)
Tue 03/28/2017 11:26:08.28 - Info: Found Microsoft Windows Software Licensing Management Tool info...
Tue 03/28/2017 11:26:08.28 - Info: Name: Windows(R), Professional edition
Tue 03/28/2017 11:26:08.28 - Info: Description: Windows(R) Operating System, RETAIL channel
Tue 03/28/2017 11:26:08.28 - Info: Partial Product Key: 3V66T
Tue 03/28/2017 11:26:08.28 - Info: License Status: Licensed
Tue 03/28/2017 11:26:08.31 - Info: Found total physical memory: 8 GB
Tue 03/28/2017 11:26:08.33 - Info: Found Windows Update Agent version 10.0.14393.0
Tue 03/28/2017 11:26:08.33 - Info: Found Windows Installer version 5.0.14393.0
Tue 03/28/2017 11:26:08.33 - Info: Found Windows Script Host version 5.812.10240.16384
Tue 03/28/2017 11:26:08.33 - Info: Found Internet Explorer version 9.11.14393.0
Tue 03/28/2017 11:26:08.33 - Info: Found Microsoft Silverlight version 0.0.0.0
Tue 03/28/2017 11:26:08.34 - Info: Found Remote Desktop Client version 10.0.14393.0
Tue 03/28/2017 11:26:08.34 - Info: Found Microsoft .NET Framework 3.5 version 0.0.0.0
Tue 03/28/2017 11:26:08.34 - Info: Found Windows PowerShell version 2.0
Tue 03/28/2017 11:26:08.34 - Info: Found Microsoft .NET Framework 4 version 4.6.01586
Tue 03/28/2017 11:26:08.34 - Info: Found Windows Management Framework version 5.1.14393.0
Tue 03/28/2017 11:26:08.36 - Info: Found Windows Defender definitions version 1.221.14.0
Tue 03/28/2017 11:26:08.36 - Info: Medium build date: 03/27/2017
Tue 03/28/2017 11:26:08.37 - Info: Medium supports Microsoft Windows (w100 x64 glb)
Tue 03/28/2017 11:26:08.58 - Info: Disabled screensaver
Tue 03/28/2017 11:26:09.14 - Info: Created temporary power scheme
Tue 03/28/2017 11:26:09.78 - Info: Adjusted power management settings
Tue 03/28/2017 11:26:09.81 - Warning: Windows Defender definition file (..\msse\x64-glb\mpam-fex64.exe) not found
Tue 03/28/2017 11:26:10.06 - Info: Stopping service 'Windows Update' (wuauserv)
Tue 03/28/2017 11:26:10.08 - Info: Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)
Tue 03/28/2017 11:26:10.09 - Info: Service 'wuauserv' reached state 'STOPPED'
Tue 03/28/2017 11:26:10.08 - Info: Stopped service 'Windows Update' (wuauserv)
Tue 03/28/2017 11:26:12.25 - Info: Starting service 'Windows Update' (wuauserv)
Tue 03/28/2017 11:26:12.26 - Info: Waiting for service 'wuauserv' to reach state 'RUNNING' (timeout: 60s)
Tue 03/28/2017 11:26:12.26 - Info: Service 'wuauserv' reached state 'RUNNING'
Tue 03/28/2017 11:26:12.25 - Info: Started service 'Windows Update' (wuauserv)
Tue 03/28/2017 11:26:22.56 - Info: Listed ids of missing updates
Tue 03/28/2017 11:26:24.86 - Info: Listed ids of installed updates
Tue 03/28/2017 11:26:24.93 - Info: Listed update files
Tue 03/28/2017 11:26:24.94 - Info: No missing update found
Tue 03/28/2017 11:26:24.96 - Info: Restored screensaver setting
Tue 03/28/2017 11:26:24.97 - Info: Activated previous power scheme
Tue 03/28/2017 11:26:25.27 - Info: Deleted temporary power scheme
Tue 03/28/2017 11:26:25.29 - Info: Ending WSUS Offline Update


However, this is the actual test in the DOS box when you run WSUS, which has a little more/different info than the log file:

Starting WSUS Offline Update (v. 10.9.2) at 11:30:22.86...
Checking user's privileges...
Determining system's properties...
Determining Windows licensing info...
Found Microsoft Windows version: 10.0.14393.0 (w100 x64 enu sp0)
Found Microsoft Windows Software Licensing Management Tool info...
Name: Windows(R), Professional edition
Description: Windows(R) Operating System, RETAIL channel
Partial Product Key: 3V66T
License Status: Licensed
Checking medium content...
Medium build date: 03/27/2017
Medium supports Microsoft Windows (w100 x64 glb).
Disabling screensaver...
Creating temporary power scheme...
Adjusting power management settings...
Checking Windows Service Pack version...
Checking Windows Installer version...
Checking Windows Script Host version...
Checking Internet Explorer version...
Checking C++ Runtime Libraries' installation state...
Checking Windows Defender installation state...
Warning: Windows Defender definition file (..\msse\x64-glb\mpam-fex64.exe) not found.
Adjusting service 'Windows Update'...
Stopping service 'Windows Update' (wuauserv)...
Waiting for service 'wuauserv' to reach state 'STOPPED' (timeout: 180s)...
Starting service 'Windows Update' (wuauserv)...
Waiting for service 'wuauserv' to reach state 'RUNNING' (timeout: 60s)...
11:30:30.49 - Listing ids of missing updates (please be patient, this will take a while)...
E:\cmd\ListMissingUpdateIds.vbs(58, 1) (null): The digital signature of the object did not verify.

11:30:40.47 - Done.
Listing ids of installed updates...
Listing update files...

No missing update found. Nothing to do!

Restoring screensaver setting...
Activating previous power scheme...
Deleting temporary power scheme...
Ending WSUS Offline Update at 11:30:41.06...
Joemama
 
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Re: Windows 10 Not Updating

Postby aker » 28.03.2017, 21:09

Is your copy of .\wsus\wsusscn2.cab signed? (Right click -> Properties -> Digital signature)
It should have two valid MS signatures (SHA1 and SHA256).
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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Re: Windows 10 Not Updating

Postby Joemama » 29.03.2017, 18:35

I have signatures for sha1 and sha256, both from Tuesday March 14
Joemama
 
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Re: Windows 10 Not Updating

Postby aker » 29.03.2017, 21:11

Are both of them valid?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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