ERROR : Medium neither supports your Windows nor your Office

[aker]

Lässt sich der Servicing Stack installieren?
Bitte zuerst über Doppelklick installieren, falls dies scehitert, schreibe ich noch eine Anleitung für DISM.

Viele Grüße

[Hermes]

Das Update hat geklappt - ein erster Erfolg!

Aber: nach dem Neustart wieder dieselben Symptome:
- C:\_ Administrator: DoUpdate/verify /updatecpp / autoreboot
- gegen Ende der Installation: "Warning: Starting of service 'windows update' failed
- Ganz zum Schluss: "Listing ids of missing updates <please be patient, this will take a while> ..."

Es folgt eine stundenlanges Warten .... das System hängt wieder.
Gibt es mit DISM eine Lösung?

P.S.: Eine Prüfung mit dem "Windows Update Troubleshooter" zeigt folgende Meldung: "Windows-Update Fehler 0x80080005"

Viele Grüße

[Dalai]

Werden die Updates denn in Systemsteuerung > Windows Update > Installierte Updates als (erfolgreich) installiert gelistet? Welche Version hat der Windows Update Agent laut wsusofflineupdate.log nun?

Grüße
Dalai

[Hermes]

Info:
a) Es werden nur die Updates aus dem Hotfix KB947821 (s.o. erfolgreicher Ratschlag von Euch) angezeigt. Keine anderen Updates.
b) Der Windows Update Agent lt. wsusofflineupdate.log hat jetzt die Versionsnummer 7.6.7601.18804

Viele Grüße

[Dalai]

Also wurden die Updates nicht erfolgreich installiert, wie ich mir schon dachte. Also hat das System die Updateinstallation beim Reboot rückgängig gemacht (achte mal darauf, falls du es erneut versuchen solltest). Tja, da ist wohl mehr kaputt...

Grüße
Dalai

[Hermes]

??? Das ist nichts Neues - der Grund meiner ersten Anfrage war doch, dass die Updates nicht installiert wurden ...

[Dalai]

Dann verstehe ich deine Aussage

Das Update hat geklappt - ein erster Erfolg!

nicht.

Warten wir mal ab, wie die Experten sonst noch helfen können.

Kleiner Rant: Ich bin immer wieder erstaunt, wie oft und offensichtlich nachhaltig (d.h. irreparabel) Windows bzw. dessen Updatesystem kaputtgehen kann. Da ich selber diese Probleme nie hatte, auf keinem System, bleibt nur die Vermutung, dass irgendeine Software da rumpfuscht, oder dass die Kistenschieber mit ihren Vorinstallationen Müll veranstalten. Wahrscheinlich werden wir das nie erfahren - ich jedenfalls verwende keinerlei vorinstallierte Systeme (alle Komplettkisten, sofern ich welche kaufe, werden komplett frisch installiert).

Grüße
Dalai

[aker]

Könnte ich noch einmal eine neue C:\Windows\Logs\CBS\CBS.log sehen?

Viele Grüße

[Gerby]

Hier die letzte Seite aus dem neuen C:\Windows\Logs\CBS\CBS.log

Code: Select all

2017-03-26 05:19:05, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-26 05:19:05, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-26 05:19:05, Info                  CBS    Trusted Installer core was not initialized.
2017-03-26 05:19:05, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:00:36, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:00:36, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:00:36, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:00:36, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:00:36, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:00:36, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:00:36, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:00:36, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:00:36, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:00:36, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:01:43, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:01:43, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:01:43, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:01:43, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:01:43, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:01:43, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:01:43, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:01:43, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:01:43, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:01:43, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:03:06, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:03:06, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:03:06, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:03:06, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:03:06, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:03:06, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:03:06, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:03:06, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:03:06, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:03:06, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:04:27, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:04:27, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:04:27, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:04:27, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:04:27, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:04:27, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:04:27, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:04:27, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:04:27, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:04:27, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:05:46, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:05:46, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:05:46, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:05:46, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:05:46, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:05:46, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:05:46, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:05:46, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:05:46, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:05:46, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:07:08, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:07:08, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:07:08, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:07:08, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:07:08, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:07:08, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:07:08, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:07:08, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:07:08, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:07:08, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:08:30, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:08:30, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:08:30, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:08:30, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:08:30, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:08:30, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:08:30, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:08:30, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:08:30, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:08:30, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:09:51, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:09:51, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:09:51, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:09:51, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:09:51, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:09:51, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:09:51, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:09:51, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:09:51, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:09:51, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:11:15, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:11:15, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:11:15, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:11:15, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:11:15, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:11:15, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:11:15, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:11:15, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:11:15, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:11:15, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:12:34, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:12:34, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:12:34, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:12:34, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:12:34, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:12:34, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:12:34, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:12:34, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:12:34, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:12:34, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:13:54, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:13:54, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:13:54, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:13:54, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:13:54, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:13:54, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:13:54, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:13:54, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:13:54, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:13:54, Info                  CBS    Ending TrustedInstaller finalization.
2017-03-27 00:15:17, Info                  CBS    Starting TrustedInstaller initialization.
2017-03-27 00:15:17, Info                  CBS    Fallback code servicing stack search path during setup...
2017-03-27 00:15:17, Info                  CBS    TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2017-03-27 00:15:17, Info                  CBS    Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:15:17, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:15:17, Info                  CBS    Ending TrustedInstaller initialization.
2017-03-27 00:15:17, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2017-03-27 00:15:17, Info                  CBS    Starting TrustedInstaller finalization.
2017-03-27 00:15:17, Info                  CBS    Trusted Installer core was not initialized.
2017-03-27 00:15:17, Info                  CBS    Ending TrustedInstaller finalization.

[aker]

Nun fällt mir kaum noch etwas ein...
Wie wäre es mit einer Reparaturinstallation ("Inplace Upgrade")?

Viele Grüße