Client PC is stuck at "Listing ids of missing updates"

Client PC is stuck at "Listing ids of missing updates"

Postby aralph » 02.02.2017, 16:15

After running updates on host PC and burning to disk, I attempt to install the updates on target PC. However, it seems to get permanently stuck at "Listing ids of missing updates...be patient this could take awhile".

Any ideas?
aralph
 
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Joined: 02.02.2017, 16:00

Re: Client PC is stuck at "Listing ids of missing updates"

Postby Denniss » 02.02.2017, 20:00

Disable automatic Windows updates and reboot, now start the update installer again. Follow reboot and restart instruction of the program. If program finds no more updates to install, re-enable automatic updates.
Denniss
 
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Re: Client PC is stuck at "Listing ids of missing updates"

Postby aralph » 02.02.2017, 21:07

I assume you are referring to the target computer that I'm trying to install the updates on, and not the PC I use to obtain the updates? Under ?Windows Updates settings, "Important Updates" is already set to "Never check for updates". This is done via a group policy.
aralph
 
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Joined: 02.02.2017, 16:00

Re: Client PC is stuck at "Listing ids of missing updates"

Postby aker » 02.02.2017, 22:48

Then we'll need some info about the target device:
OS?
Architecture?
How long did you wait? (Under some circumstances up to 30 minutes are "normal")
How much power (talking about how fast the computer is) does it have?
Used some tool like WUMT (Windows Update MiniTool)?
Could you provide the file "%SystemRoot%\wsusofflineupdate.log"? (post it in [code]-tags here)
AV-software?

High CPU or disk activity in the task manager?
If yes: caused by which process?
If svchost.exe, which service(s)?
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
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Re: Client PC is stuck at "Listing ids of missing updates"

Postby aralph » 07.02.2017, 16:41

Here is the log file from my most recent attempt:

Tue 02/07/2017 9:07:35.90 - Info: Starting WSUS Offline Update download (v. 10.0) for w61-x64 glb
Tue 02/07/2017 9:07:35.92 - Info: Option /excludesp detected
Tue 02/07/2017 9:07:35.95 - Info: Option /exitonerror detected
Tue 02/07/2017 9:07:35.98 - Info: Option /proxy detected
Tue 02/07/2017 9:07:36.98 - Info: Set time zone to LOC6:00
Tue 02/07/2017 9:07:38.15 - Info: Updated static download definitions
Tue 02/07/2017 9:07:38.72 - Info: Downloaded/validated mkisofs tool
Tue 02/07/2017 9:07:39.15 - Info: Found sigcheck.exe version 2.54.0.0
Tue 02/07/2017 9:07:39.77 - Info: Downloaded/validated most recent Windows Update Agent installation and catalog files
Tue 02/07/2017 9:07:39.91 - Info: Determined static update urls for win glb
Tue 02/07/2017 9:07:42.87 - Info: Found valid list of superseded updates
Tue 02/07/2017 9:07:45.65 - Info: Downloaded/validated 2 statically defined updates for win glb
Tue 02/07/2017 9:07:46.27 - Info: Cleaned up client directory for win glb
Tue 02/07/2017 9:07:46.27 - Info: Removed NTFS alternate data streams for win glb
Tue 02/07/2017 9:07:46.82 - Info: Determined static update urls for w61-x64 glb
Tue 02/07/2017 9:07:49.35 - Info: Found valid list of superseded updates
Tue 02/07/2017 9:08:02.65 - Info: Determined dynamic update urls for w61-x64 glb
Tue 02/07/2017 9:08:02.94 - Warning: Download of http://download.microsoft.com/download/ ... 64-deu.exe failed
Tue 02/07/2017 9:08:02.94 - Warning: Download of http://download.microsoft.com/download/ ... -en-us.exe failed
Tue 02/07/2017 9:08:02.94 - Warning: Download of http://download.microsoft.com/download/ ... -de-de.exe failed
Tue 02/07/2017 9:08:14.10 - Info: Downloaded/validated 25 statically defined updates for w61-x64 glb
Tue 02/07/2017 9:09:41.68 - Info: Downloaded/validated 202 dynamically determined updates for w61-x64 glb
Tue 02/07/2017 9:09:54.71 - Info: Cleaned up client directory for w61-x64 glb
Tue 02/07/2017 9:09:54.72 - Info: Removed NTFS alternate data streams for w61-x64 glb
Tue 02/07/2017 9:09:55.24 - Info: Ending WSUS Offline Update download for w61-x64 glb

--------------------------------------------------------------------------------

Tue 02/07/2017 9:09:56.00 - Info: Starting copying for w61-x64 glb "C:\Users\aralph\Desktop\updates temp" /excludesp /exitonerror
Tue 02/07/2017 9:09:56.25 - Info: Copied client tree for w61-x64
Tue 02/07/2017 9:09:56.25 - Info: Ending copying for w61-x64

Win 7 Enterprise
Dell OptiPlex 7010
Intel Core i5 3550 3.3 Ghz; 8GB RAM
VUMT - No
AV - Symantec Endpoint Protection 12.1.6
CPU usage: 25%; Memory usage 33%
aralph
 
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Re: Client PC is stuck at "Listing ids of missing updates"

Postby Denniss » 07.02.2017, 21:20

Your WOU version is 1.5 years old, any reason you run a version that old? It misses a lot of features to get Win7 update search times fixed.
It's possible to keep an older version for older OS/Office and use the most recent version for Win7/O2k10 and above.
Denniss
 
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Re: Client PC is stuck at "Listing ids of missing updates"

Postby epguy9 » 23.03.2017, 21:33

Also that outdated WOU version the OP is using was attempting to obtain the standalone IE10 downloads for Win7, which Microsoft has pulled from their download servers (yes, the IE10 downloads for Win7 are no longer available from Microsoft).
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