Installation of msointl and powerpointintl do not succeed

Installation of msointl and powerpointintl do not succeed

Postby sao » 06.05.2015, 08:54

Following Office updates do not want to be installed and causing wsusoffline not to terminate successfully always suggesting a reboot is necceary:

Code: Select all
Installing update 1 of 2...
Installing ..\ofc\enu\msointl-en-us_cbb2e8d950e9de471c4b7770b6699032dde0ef98.cab...
Installing update 2 of 2...
Installing ..\ofc\enu\powerpointintl-en-us_262f44edceec03e27c471c782e02d6089bbc2efd.cab...


Any idea what is happening with those updates?

Thanks,
Oliver
sao
 
Posts: 4
Joined: 13.02.2014, 09:16

Re: Installation of msointl and powerpointintl do not succee

Postby realcoach » 12.12.2018, 15:29

How can you exlude these updates?

Kind regards
Jochen
realcoach
 
Posts: 2
Joined: 12.12.2018, 15:27

Re: Installation of msointl and powerpointintl do not succee

Postby hbuhrmester » 13.12.2018, 00:03

The file wsusoffline/client/exclude/ExcludeList.txt lists files, which should not be installed automatically. Some files, like the Malicious Software Removal Tool are always excluded, and Service Packs are only installed on request.

The script ListUpdatesToInstall.cmd does a simple text comparison: It compares the first column of the ExcludeList.txt with a list of missing updates. If there is a match, then the update will not be installed.

The kb numbers are most useful for this comparison, but any other unique identifier should also work. You could use the SHA-1 hashes, which are embedded into the file names and create a custom exclude list:

Code: Select all
wsusoffline/client/exclude/custom/ExcludeList.txt


with the content:

Code: Select all
cbb2e8d950e9de471c4b7770b6699032dde0ef98,Offending Office update
262f44edceec03e27c471c782e02d6089bbc2efd,Offending Office update


or simply the complete file names:

Code: Select all
msointl-en-us_cbb2e8d950e9de471c4b7770b6699032dde0ef98.cab
powerpointintl-en-us_262f44edceec03e27c471c782e02d6089bbc2efd.cab


Note, that the file should end with an empty line.

Regards,
hbuhrmester
hbuhrmester
 
Posts: 361
Joined: 11.10.2013, 20:59

Re: Installation of msointl and powerpointintl do not succee

Postby realcoach » 17.12.2018, 09:21

Thank you for pointing me to "ListUpdatesToInstall.cmd".

This script creates a file "MissingUpdateIds.txt":
2956076,f3201fb1-80ac-4e3e-917c-e945c37d340e
2920812,c593391c-2d8c-4c53-940e-d0cc782c2712
...

And the first column is compared to the content of the "ExcludeList.txt" files:
kb2956076,msointl-en-us_cbb2e8d950e9de471c4b7770b6699032dde0ef98.cab
kb2956076,msointl-en-us_e177c899869881375db04f69e93c9ce621a22d20.cab
kb2920812,powerpointintl-en-us_262f44edceec03e27c471c782e02d6089bbc2efd.cab
kb2920812,powerpointintl-en-us_71124f27c703a6963e45759ac75de135d2293ac7.cab
...

So it was not sufficient for me to add only the filename, the KB number had to be added. But with checking "MissingUpdateIds.txt" it was easy to find ou the KB numbers.
realcoach
 
Posts: 2
Joined: 12.12.2018, 15:27

Re: Installation of msointl and powerpointintl do not succee

Postby hbuhrmester » 17.12.2018, 15:35

I see. I wasn't sure, where to find the information, since the kb numbers are not in the file package.xml at all. But this information is returned from the Windows Update service, which uses more information from the original archive wsusscn2.cab (the WSUS catalog file).

The kb numbers may also be found in the installation log C:\Windows\wsusofflineupdate.log, for example:

Code: Select all
11.02.2018  6:00:45,46 - Warning: Update kb2977218 (id: 68568dfa-c35c-4bc3-8996-74a818d0e5d7) not found


The installation log is written to the Windows directory, because ISO images or real optical media are not writable.

Another useful utility to search for missing updates would be the Microsoft Baseline Security Analyser:
viewtopic.php?f=7&t=7651

Regards,
hbuhrmester


Edit: Maybe this was not quite on topic, because the downloads are not actually missing.

But maybe you can find some useful information in the logfiles:

Code: Select all
C:\Windows\wsusofflineupdate.log
C:\Windows\WindowsUpdate.log
hbuhrmester
 
Posts: 361
Joined: 11.10.2013, 20:59


Return to Installation / Updating

Who is online

Users browsing this forum: Google [Bot] and 13 guests