ok i think i know what the problem is..its because the computers name is cr(A)ss.
i made a new account now with a differrent name and the update installer works...only it stops saying
"medium neither supports your windows nor your office version"
i have a genuine copy of windows.
the problem iam having is that after i wiped my hardrive clean and reinstalled win7 it wont recognise my WLAN anymore (thats what i need for work).
it comes up as unspecified device so i thought windows needs to update, hence the updateinstaller.
sorry for the cross of 2 different things but iam desperate, iam at a mates house and cant use his internet after tonite for a week but i need it up and running for monday