Errors on updating

Errors on updating

Postby joew » 27.04.2019, 11:47

Hi all,
on my windows 7 x64 home premium, I can't install the last cumulative rollup of april 2019 (and many other cumulative since april 2018...).
I was suggested to try WSUS-offline to "force" system update.

Anyway it can't install 10 updates with errors:
- 14098 (damaged components archive)
- 14107 (one or more transaction members not present)

Errors messages translated from italian to english..

I read an other older topic reporting 14908 error, but the solution seems not compatible with my system:
Code: Select all
dism /Online /Cleanup-Image /Restorehealth

On my win7 I found just "/Scanhealth" option, not "restore-healt".

Questions:
- What to do now?
- Is there a way to verify downloaded packages (with wsus) and re-download just the corrupted ones (if any are found), without the need to re-download all packages?
- Is there any log file for wsus update/install step?
joew
 
Posts: 11
Joined: 27.04.2019, 11:24

Re: Errors on updating

Postby aker » 27.04.2019, 18:20

Sounds like a broken SxS store. That‘s not easy to fix.

You can try this:
https://www.microsoft.com/it-it/downloa ... x?id=20858

The retry. If it‘s not working afterwards, you most likely need to reinstall.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
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Joined: 02.03.2011, 15:32
Location: %SystemRoot%\System32\Boot\winload.efi

Re: Errors on updating

Postby joew » 28.04.2019, 17:18

I tried suggested MS tool installation ends successfully. Actually KB947821 was installed times ago, anyway I re-tried it as you suggested, but it doesn't seem to solve my system update issues.

Wsusoffline update log is attached to this message, here:

https://pastebin.com/sJBnZkSe

Do you confirm your suggest about reinstall need?
joew
 
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Joined: 27.04.2019, 11:24

Re: Errors on updating

Postby aker » 28.04.2019, 19:02

Could you do the following steps and then provide C:\Windows\Logs\CBS\CBS.log:

1) reboot
2) download one (just one) of the failed updates as MSU
3) install it (even if it fails)
4) get the log and post a link to it

The component store is difficult to fix, the easiest way is to do an „Inplace Upgrade“, which will keep installed programs and data.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
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Joined: 02.03.2011, 15:32
Location: %SystemRoot%\System32\Boot\winload.efi

Re: Errors on updating

Postby joew » 28.04.2019, 23:11

I re-tried to manually download and install KB4493472 update catalog (April 9, 2019 - Monthly Rollup) after system rebooted.
It fails, as usual...
You can find CBS.log here.

Hope you let me know any good news, but I already tried to ask on other forums but after about a month of logs check, nothing solved.
Anyway thanks for your support! I will please to read your report!
Bye! :D :D
joew
 
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Joined: 27.04.2019, 11:24

Re: Errors on updating

Postby aker » 29.04.2019, 10:04

I‘ll read the logs this evening; and moved the topic to „Misc“ as it doesn‘t seem to be directly related to wsusou.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
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aker
 
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Re: Errors on updating

Postby aker » 30.04.2019, 11:46

Sorry for the late reply; reading such logs on a mobile phone is a pain...

It seems like one package is missing some data, try this to fix:
(Package_3_for_KB3080446~31bf3856ad364e35~amd64~~6.1.1.2)

- download KB3080446 from http://catalog.update.microsoft.com/
- unpack the MSU using 7-Zip
- create a temporary folder (e.g. „tmp“)
- unpack the CAB (not WSUSSCAN) using the command lind („expand .\Windows6.1-KB3080446-x64.cab /f:* .\tmp“)
- open update.mum and verify that the version of the update is 6.1.1.2
- rename update.mum/cat to Package_for_KB3080446~31bf3856ad364e35~amd64~~6.1.1.2).mum/cat
- copy all folders to C:\Windows\WinSxS
- copy all .manifest-files to C:\Windows\WinSxS\manifests
- copy all .mum and .cat-files to C:\Windows\servicing\packages
- copy all .cat files to C:\Windows\system32\CatRoot\<long name here>\ (maybe it was „CatRoot2“, just check if there are other Package_for_KBxxxxxxx-*.cat files inside)
Do NOT overwrite any file; integrating into folders is OK, but don‘t overwrite ansthing.

This can fix your problem, but chances aren‘t that good.
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
aker
 
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Re: Errors on updating

Postby joew » 30.04.2019, 16:35

Can't copy files to "manifests"... returns "access denied"
joew
 
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Joined: 27.04.2019, 11:24

Re: Errors on updating

Postby aker » 30.04.2019, 17:30

Try to do in SafeMode; sometimes it works...
Wer Rechtschreibfehler findet, darf sie behalten oder an den Meistbietenden versteigern. / Everybody finding a misspelling is allowed to sell it.
aker
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Re: Errors on updating

Postby joew » 30.04.2019, 18:33

I have to look for an other way... because I access to that PC through a remote teamviewer session.
joew
 
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